Customer Service Representative

7 days ago

Brainerd, Minnesota, United States Packard Culligan Water Full time
About the Role

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Culligan Water. As a key member of our Brainerd location, you will play a vital role in providing exceptional service to our customers, ensuring their satisfaction and loyalty to our brand.

Key Responsibilities
  • Provide top-notch customer service via phone, email, and in-person interactions
  • Assist customers with various requests, including product information, water quality issues, and scheduling deliveries
  • Communicate effectively with internal teams, departments, and dealerships to resolve customer concerns
  • Stay up-to-date on product knowledge and industry trends to provide expert advice to customers
Requirements
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment with multiple priorities
  • Strong attention to detail and organizational skills
  • Proficiency in Microsoft Office and data entry
What We Offer
  • Competitive base pay, plus commission and quarterly/annual incentives
  • Opportunities for career advancement and professional growth
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • A fun and dynamic work environment with a team-oriented culture
About Us

Culligan Water is a leading provider of water treatment solutions for residential and commercial customers. Our company values accountability, caring relationships, and open-mindedness, and we strive to exceed customer and employee expectations. We are an equal opportunity employer and welcome applications from diverse candidates.

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