Produce Department Head

2 weeks ago

Midlothian, Texas, United States Kroger Full time
{"Job Title": "Produce Department Head", "Job Summary": "We are seeking a highly motivated and experienced Produce Department Head to join our team at Kroger. As a key member of our produce team, you will be responsible for creating an outstanding customer experience by embracing our Customer 1st strategy and encouraging associates to deliver excellent customer service. You will establish and maintain a safe and clean environment that encourages our customers to return. Your goal will be to achieve sales/profit goals established for the department. You will regulate all established quality assurance standards and expenses. You will monitor tasks, duties, and activities related to the Produce department. You will demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

**Key Responsibilities:**

* Promote trust and respect among associates, with a positive attitude.
* Communicate company, department, and job-specific information to associates.
* Establish department performance goals and empower associates to meet or exceed goals through teamwork.
* Develop adequate scheduling to manage customer volume during hours of operation.
* Train and develop associates on their performance and participate in the performance appraisal process.
* Create an environment that enables customers to feel welcome, important, and appreciated by gaining knowledge of products sold within the department/store, ability to respond to questions, make suggestions, and locate product to ensure customers get the products they need.
* Prepare fruit and vegetable platters/trays.
* Inform customers of produce specials and offer product samples to help customers discover new items.
* Review/inspect products for quality and freshness and take appropriate action.
* Create and implement a department business plan to achieve desired results.
* Create and execute sales promotions and implement period promotional plans in partnership with store management.
* Inform and educate department associates about current, upcoming, and special in-store promotions, especially promotions and ads that affect the department.
* Prepare and submit seasonal critiques for the sales and merchandising supervisor.
* Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
* Schedule daily, weekly, and monthly price changes by updating shelf tags and promotional signs.
* Plan and organize the inventory process, maintain awareness of inventory/stocking conditions; note any discrepancies.
* Train associates on inventory/stocking and Computer Assisted Ordering.
* Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
* Fortify safety programs by complying with safety procedures, practicing preventive maintenance by properly inspecting equipment, identifying unsafe conditions/notifying store management of any items in need of repair and of customer or employee accidents.
* Report all safety risk, or issues, and illegal activity, including robbery, theft, or fraud.
* Adhere to all local, state, and federal laws, and company guidelines.
* Must be able to perform the essential functions of this position with or without reasonable accommodation.

**Requirements:**

* Must be 18 or older.
* Effective communication skills.
* Knowledge of basic math. (counting, addition, subtraction).
* Ability to handle stressful situations.
* Current food handlers permit once employed.

**Preferred Qualifications:**

* High school education or equivalent preferred.
* Management experience preferred.
* Retail/Produce experience.
* Second language. (verbal, reading, and/or writing).

**Career Path:**

* Store Management.
* Other department management positions.

**Job Codes:**

* KERMIT

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