Guest Advocate
4 weeks ago
About the Role
We are seeking a skilled and enthusiastic Guest Advocate to join our team at Target. As a Guest Advocate, you will be responsible for providing exceptional customer service, ensuring a seamless shopping experience for our guests, and promoting our products and services.
Key Responsibilities
- Customer Service
- Welcome and thank guests in a genuine way, creating a welcoming atmosphere in the store
- Engage with guests to understand their needs and provide personalized assistance
- Resolve guest concerns and issues in a timely and professional manner
- Product Knowledge
- Be knowledgeable about our products and services, including features and benefits
- Provide guests with information and recommendations to enhance their shopping experience
- Store Operations
- Work efficiently to minimize guest wait time while maintaining high levels of customer service
- Scan and bag guest items accurately and efficiently
- Maintain a clean and organized work area, including gathering abandoned items and restocking supplies
Requirements
- Communication Skills
- Effective communication and interpersonal skills, with the ability to work with guests and team members of diverse backgrounds and abilities
- Product Knowledge
- Knowledge of our products and services, including features and benefits
- Teamwork
- Ability to work collaboratively with team members to achieve sales goals and provide exceptional customer service
What We Offer
As a Guest Advocate at Target, you will have the opportunity to work in a fast-paced and dynamic environment, where no two days are ever the same. You will be part of a team that is passionate about delivering exceptional customer service and promoting our products and services. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.
How to Apply
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to our online application system. We look forward to hearing from you
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