Guest Advocate

4 weeks ago


South Burlington, Vermont, United States Target Full time

About the Role

We are seeking a skilled and enthusiastic Guest Advocate to join our team at Target. As a Guest Advocate, you will be responsible for providing exceptional customer service, ensuring a seamless shopping experience for our guests, and promoting our products and services.

Key Responsibilities

  • Customer Service
    • Welcome and thank guests in a genuine way, creating a welcoming atmosphere in the store
    • Engage with guests to understand their needs and provide personalized assistance
    • Resolve guest concerns and issues in a timely and professional manner
  • Product Knowledge
    • Be knowledgeable about our products and services, including features and benefits
    • Provide guests with information and recommendations to enhance their shopping experience
  • Store Operations
    • Work efficiently to minimize guest wait time while maintaining high levels of customer service
    • Scan and bag guest items accurately and efficiently
    • Maintain a clean and organized work area, including gathering abandoned items and restocking supplies

Requirements

  • Communication Skills
    • Effective communication and interpersonal skills, with the ability to work with guests and team members of diverse backgrounds and abilities
  • Product Knowledge
    • Knowledge of our products and services, including features and benefits
  • Teamwork
    • Ability to work collaboratively with team members to achieve sales goals and provide exceptional customer service

What We Offer

As a Guest Advocate at Target, you will have the opportunity to work in a fast-paced and dynamic environment, where no two days are ever the same. You will be part of a team that is passionate about delivering exceptional customer service and promoting our products and services. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to our online application system. We look forward to hearing from you


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