Guest Advocate

4 weeks ago

Burlington, Vermont, United States Target Full time
About Target

Target is a Fortune 50 company with over 400,000 team members worldwide. We're an iconic brand and one of America's leading retailers.

Job Summary

We're seeking a Guest Advocate to join our team. As a Guest Advocate, you'll be responsible for providing exceptional guest service, answering questions, and resolving issues in a timely and professional manner.

Key Responsibilities
  • Provide exceptional guest service, answering questions and resolving issues in a timely and professional manner.
  • Be knowledgeable about our products and services, including our loyalty programs and digital services.
  • Scan and bag guest items efficiently, accurately, and in compliance with food safety standards and company best practices.
  • Work efficiently to minimize guest wait time while maintaining guest service, accuracy, and quality.
  • Make the guest aware of current and upcoming brand launches, store activities, and events.
  • Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed.
  • Understand and show guests how to use Wallet and the other features and offerings within the Target App.
  • Be familiar with all fulfillment services, and know how to direct the guest to enroll, activate, and use them.
  • Attempt every return and follow register prompts, partnering with immediate Leaders as needed to help solve for the guest while following Target's policies and procedures.
  • Partner with Leaders as needed to de-escalate any negative situations and recover the guest shopping experience while following Target's policies and procedures.
  • Deliver easy and accurate service to all Order Pick Up, Drive Up, and Registry guests.
  • Maintain a clean, clutter-free work area (including gathering abandoned items, baskets, and hangers).
  • Stock supplies during store open hours while being available for the guest.
  • Demonstrate a culture of ethical conduct, safety, and compliance.
  • Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices.
  • Support guest services such as order pick up (OPU), Drive-up (DU) Orders, including Starbucks DU, and DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
Requirements
  • Communicating effectively, including using positive language and being attentive to guests' needs.
  • Welcoming and helpful attitude toward guests and other team members.
  • Attention to detail while multi-tasking.
  • Willing to educate guests and engage around products and services.
  • Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed. Work both independently and with a team.
  • Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
  • Accurately handle cash register operations and cash transactions.
  • Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
  • Scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others.
  • Flexible work schedule (e.g., nights, weekends, and holidays) and reliable and prompt attendance necessary.
  • Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
About Us

We're an awesome place to work and care about our teams, so we want to make sure we're clear on a few more basics that we expect:

  • We're committed to providing a safe and inclusive work environment for all team members.
  • We're dedicated to delivering exceptional guest service and exceeding our guests' expectations.
  • We're passionate about developing our team members' skills and providing opportunities for growth and advancement.

Find competitive benefits from financial and education to well-being and beyond at Target Careers.

Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at Target Guest Services for additional information.

  • Guest Advocate

    4 weeks ago

    South Burlington, Vermont, United States Target Full time

    About the RoleWe are seeking a skilled and enthusiastic Guest Advocate to join our team at Target. As a Guest Advocate, you will be responsible for providing exceptional customer service, ensuring a seamless shopping experience for our guests, and promoting our products and services.Key ResponsibilitiesCustomer ServiceWelcome and thank guests in a genuine...

  • Overnight Weekend Advocate

    4 weeks ago

    Burlington, Vermont, United States Target Full time

    About the RoleAs a Weekend Guest Service Representative at Target, you will be the face of our brand, providing exceptional service to our guests and ensuring a seamless shopping experience. You will be responsible for welcoming, thanking, and exceeding guest service expectations by focusing on guest interaction and recovery.Key ResponsibilitiesProvide...

  • Guest Advocate

    4 weeks ago

    Burlington, Massachusetts, United States Target Full time

    About TargetAt Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. We are an iconic brand and one of America's leading retailers, with over 400,000 team members worldwide. Our purpose is to help all families discover the joy of everyday life, and we invest in the places we collectively...

  • Guest Advocate

    2 months ago

    Burlington, United States Target Full time

    Target - 1475 University Dr [Retail Cashier / Customer Service / Team Member] As a Guest Advocate at Target, you'll: Create a welcoming experience by authentically greeting, every guest every time; Make a connection with guests by engaging in friendly and genuine conversation throughout each transaction; Welcome guests into self-checkout and provide...

  • Guest Advocate

    2 months ago

    West Burlington, United States Target Full time

    Target - 525 S Gear Ave [Retail Cashier / Customer Service / Team Member] As a Guest Advocate at Target, you'll: Create a welcoming experience by authentically greeting, every guest every time; Make a connection with guests by engaging in friendly and genuine conversation throughout each transaction; Welcome guests into self-checkout and provide assistance...

  • Guest Advocate

    1 month ago

    South Burlington, United States Target Full time

    Target - 155 Dorset St [Retail Cashier / Customer Service / Team Member] As a Guest Advocate at Target, you'll: Create a welcoming experience by authentically greeting, every guest every time; Make a connection with guests by engaging in friendly and genuine conversation throughout each transaction; Welcome guests into self-checkout and provide assistance as...

  • Customer Service Representative

    1 month ago

    Burlington, North Carolina, United States Target Full time

    Be a Part of Something BigAt Target, we're committed to creating a welcoming experience for every guest. As a Guest Advocate, you'll play a key role in making that happen.Your Key Responsibilities:Create a warm and inviting atmosphere for guestsEngage with guests in a friendly and genuine wayProvide assistance with self-checkout and other tasks as neededWork...

  • Customer Service Representative

    4 weeks ago

    Burlington, North Carolina, United States Target Full time

    Key Responsibilities:As a Guest Advocate at Target, you will create a welcoming experience for every guest by authentically greeting them every time. You will make a connection with guests by engaging in friendly and genuine conversation throughout each transaction. You will also welcome guests into self-checkout and provide assistance as needed....

  • Lead Customer Service Teammate

    7 hours ago

    Burlington, United States Price Chopper Full time

    **Salary:** $16.00- $19.55 **SUMMARY** To be the advocate for our guests and consistently meet our guests expectations by providing a friendly, helpful, easy, and safe shopping experience. Responsible for projecting oneself in a professional manner and maintaining a neat and clean work area at all times. Responsible for assisting the Guest Service...

  • Adult Emergency Shelter Support

    4 weeks ago

    Burlington, United States COTS Full time

    Job DescriptionJob DescriptionWe are currently looking for individuals interested in full-time a shift at the Daystation overnight shelter. Our emergency shelter programs provide opportunities for individuals without housing to have a safe, secure place to stay and have their basic needs met, such as showers, laundry facilities, computer access for job...

  • CNA - 2nd Shift (3pm to 11pm) M-F

    2 months ago

    Burlington, United States Twin Lakes Community Full time

    POSITION SUMMARY: The CNA/caregiver provides medical and physical care to the residents of the household to meet their daily needs and enable them to function at the highest possible level. While this care is provided under the leadership of a professional nurse, the caregiver is the residents closest advocate in the household. The caregiver promotes the...

  • CNA - 7p-7a (Sat & Sun)

    2 months ago

    Burlington, United States Twin Lakes Community Full time

    JOB TITLE: CNA/CaregiverREPORTS TO: Director of NursingHOURS: 7pm - 7am Saturday and Sunday POSITION SUMMARY:The CNA/caregiver provides medical and physical care to the residents of the household to meet their daily needs and enable them to function at the highest possible level. While this care is provided under the leadership of a professional nurse, the...

  • CNA - 7p-7a (Sat & Sun) + 1 weekday - Full time

    3 months ago

    Burlington, United States Twin Lakes Community Full time

    JOB TITLE: CNA / Caregiver REPORTS TO: Director of Nursing HOURS: 7pm - 7am Saturday and Sunday and one weekday shift for full time employment POSITION SUMMARY: The CNA/caregiver provides medical and physical care to the residents of the household to meet their daily needs and enable them to function at the highest possible level. While this care is...

  • CNA - 7p-7a (Sat & Sun) + 1 weekday - Full time

    2 months ago

    Burlington, United States Twin Lakes Community Full time

    JOB TITLE: CNA / CaregiverREPORTS TO: Director of NursingHOURS: 7pm - 7am Saturday and Sunday and one weekday shift for full time employmentPOSITION SUMMARY:The CNA/caregiver provides medical and physical care to the residents of the household to meet their daily needs and enable them to function at the highest possible level. While this care is provided...

  • CNA - 7p-7a (Sat & Sun) + 1 weekday - Full time

    2 months ago

    Burlington, United States Twin Lakes Community Full time

    JOB TITLE: CNA / CaregiverREPORTS TO: Director of NursingHOURS: 7pm - 7am Saturday and Sunday and one weekday shift for full time employmentPOSITION SUMMARY:The CNA/caregiver provides medical and physical care to the residents of the household to meet their daily needs and enable them to function at the highest possible level. While this care is provided...

  • CNA - 7a-7p (Sat & Sun) + 1 weekday - Full time

    3 months ago

    Burlington, United States Twin Lakes Community Full time

    JOB TITLE: CNA / Caregiver REPORTS TO: Director of Nursing HOURS: 7am - 7pm Saturday and Sunday and one weekday shift for full time employment POSITION SUMMARY: The CNA/caregiver provides medical and physical care to the residents of the household to meet their daily needs and enable them to function at the highest possible level. While this care is...

  • CNA - PRN - Weekday and Weekends

    3 months ago

    Burlington, United States Twin Lakes Community Full time

    JOB TITLE: CNA/Caregiver DEPARTMENT: Coble Creek REPORTS TO: Director of Nursing HOURS: PRN - All shifts - Weekday and Weekends POSITION SUMMARY: The CNA/caregiver provides medical and physical care to the residents of the household to meet their daily needs and enable them to function at the highest possible level. While this care is provided under the...

  • CNA - 7a-7p (Sat & Sun) + 1 weekday - Full time

    6 days ago

    Burlington, United States Twin Lakes Community Full time

    JOB TITLE: CNA / Caregiver (Weekends + 1 Weekday) REPORTS TO: Director of Nursing HOURS: 7am - 7pm Saturday and Sunday and one weekday shift for full time employment POSITION SUMMARY: The CNA/caregiver provides medical and physical care to the residents of the household to meet their daily needs and enable them to function at the highest possible level....

  • CNA - 7p-7a (Sat & Sun)

    3 months ago

    Burlington, United States Twin Lakes Community Full time

    JOB TITLE: CNA/Caregiver REPORTS TO: Director of Nursing HOURS: 7pm - 7am Saturday and Sunday POSITION SUMMARY: The CNA/caregiver provides medical and physical care to the residents of the household to meet their daily needs and enable them to function at the highest possible level. While this care is provided under the leadership of a professional...

  • CNA - 7a-7p (Sat & Sun)

    3 months ago

    Burlington, United States Twin Lakes Community Full time

    JOB TITLE: CNA/Caregiver REPORTS TO: Director of Nursing HOURS: 7am - 7pm - Saturday and Sunday POSITION SUMMARY: The CNA/caregiver provides medical and physical care to the residents of the household to meet their daily needs and enable them to function at the highest possible level. While this care is provided under the leadership of a professional...

  • CNA - 2nd Shift (3pm to 11pm) M-F

    2 months ago

    Burlington, United States Twin Lakes Community Full time

    POSITION SUMMARY: The CNA/caregiver provides medical and physical care to the residents of the household to meet their daily needs and enable them to function at the highest possible level. While this care is provided under the leadership of a professional nurse, the caregiver is the residents' closest advocate in the household. The caregiver promotes the...

  • CNA - 7p-7a (Sat & Sun) + 1 weekday - Full time

    2 months ago

    Burlington, United States Twin Lakes Community Full time

    JOB TITLE: CNA / Caregiver REPORTS TO: Director of Nursing HOURS: 7pm - 7am Saturday and Sunday and one weekday shift for full time employment POSITION SUMMARY: The CNA/caregiver provides medical and physical care to the residents of the household to meet their daily needs and enable them to function at the highest possible level. While this care is provided...