Contractor Services Liaison

3 weeks ago


Claremont, New Hampshire, United States National Field Representatives, Inc. Full time
Job Summary

National Field Representatives, Inc. is seeking a highly skilled Contractor Services Coordinator to join our team. As a key member of our Contractor Services Department, you will be responsible for ensuring adequate coverage to handle all preservation orders received and managing contractor performance.

Key Responsibilities:
- Assign work orders to contractors
- Negotiate pricing adjustments
- Manage performance of contractors
- Conduct on-boarding interviews
- Expedite orders
- Research contractor disputes

Requirements:
- High-volume workload management experience
- Ability to evaluate information and problem-solving skills
- Previous experience in default mortgage servicing is preferred
- Prior experience managing a vendor network is beneficial
- Excellent customer service and communication skills
- Attention to detail
- Strong computer skills
- Ability to multitask

What We Offer:
- Full-time remote/hybrid/in-office flexible option
- Great training program
- Benefits package including health, dental, vision, company-paid life insurance, generous PTO package, 401(k) employer matching contribution, and third-party products such as disability and additional life insurance
- Opportunities for professional growth and development

About Us:
National Field Representatives, Inc. is a family-owned and operated company with locations in Claremont, NH, and Bradenton, FL. We are committed to providing a supportive work environment and excellent customer service to our clients. If you are a motivated and detail-oriented individual with a passion for delivering exceptional results, we encourage you to apply for this exciting opportunity.

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