Store Manager in Training Position
3 weeks ago
At Insomnia Cookies, we're seeking a highly motivated and experienced individual to join our team as a Store Manager in Training. As a key member of our management team, you'll play a critical role in driving sales growth, improving customer satisfaction, and developing the skills of our team members.
Key Responsibilities:- Supervise and train 2-5 team members to ensure excellent customer service and sales performance.
- Lead new staff onboarding and initial training, ensuring a smooth transition into our team.
- Conduct initial interviews for potential new hires, assessing their fit for our company culture and values.
- Support the Store Ops Manager with ordering, inventory control, and scheduling to maintain efficient store operations.
- Hold team members accountable to our standards, including baking, uniform, and company policies.
- Upsell and provide exceptional customer service, ensuring all team members meet our high standards.
- At least 1 year of experience in a supervisory role within a restaurant or retail store.
- Prior experience conducting in-person interviews of hourly support staff.
- Prior Point of Sale (POS) systems experience.
- Ability to utilize MS Office, Word, and our Applicant Tracking System.
- Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week.
- Must be 18 years of age or older and have legal eligibility for employment in the United States.
Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Today, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave our warm, delicious delivery all day and late into the night. With an expanding footprint of over 290 stores globally, we're revolutionizing the cookie game by truly 'Imagining What's Possible'.
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