APD Claim Representative I

3 weeks ago


Dearborn, Michigan, United States The Auto Club Group Full time
{"title": "Auto Physical Damage Claims Handler", "subtitle": "Join The Auto Club Group", "content": "

At The Auto Club Group, we're committed to driving your career forward. As an Auto Physical Damage Claims Handler, you'll play a critical role in handling basic, entry-level claims under close supervision and with a lower level of claim handling authority.

Key Responsibilities:

  • Review assigned claims and contact the insured and other affected parties to set expectations and initiate documentation in the claim handling system.
  • Complete a general coverage analysis, including a review of policy coverages and provisions, and the applicability to the reported loss.
  • Ensure all possible policyholder benefits are identified, create additional sub-claims if needed, or refer complex claims to management or the appropriate claim handler.
  • Conduct thorough reviews of damages and determine the applicability of state law and other factors related to the claim.
  • Evaluate the financial value of the loss and approve payments for the appropriate parties accordingly.
  • Make referrals to other company units when necessary.

Additional responsibilities may include determining liability issues, injuries, or other factors that require reassignments of the claim, contacting the insured to verify and gather accident and damage facts, reviewing vehicle repair estimates, monitoring and approving care rental expenses, and obtaining and reviewing police reports and other vehicle or accident-related documents.

We offer a competitive salary of $20.00 to $25.00 per hour with annual bonus potential based on performance. Excellent and comprehensive benefits packages include 401k Match, Medical, Dental, Vision, PTO, Paid Holidays, and Tuition Reimbursement.

We're looking for candidates who have an Associate degree in Business Administration, Insurance, or a related field or the equivalent in related work experience. Completion of the Insurance Institute of America's General Insurance Program, Associate in Claims, Associate in Management, or equivalent CPCU coursework or designation is also preferred.

", "requirements": "
  • Associate degree in Business Administration, Insurance, or a related field or the equivalent in related work experience.
  • Completion of the Insurance Institute of America's General Insurance Program, Associate in Claims, Associate in Management, or equivalent CPCU coursework or designation.
", "benefits": "
  • 401k Match
  • Medical
  • Dental
  • Vision
  • PTO
  • Paid Holidays
  • Tuition Reimbursement
", "company": "The Auto Club Group"}

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