Operations Manager
1 month ago
About the Role
We are seeking a highly motivated and skilled Manager in Training to join our Jiffy Lube team. As a key member of our leadership team, you will be responsible for providing store-level leadership to Teammates through coaching, training, and performance management.
Key Responsibilities
- Manage the financial health of the store through sales, proper inventory/cash controls, store-level marketing, guest satisfaction, and full Profit & Loss responsibility.
- Build and develop a winning team using recruiting tools, sound interview techniques, and retention strategies.
- Create Teammate work schedules, ensuring proper coverage and business needs are met.
- Set the example for exceptional guest service, to include appropriate resolution of guest complaints.
- Ensure the building, equipment, and grounds are well maintained.
Requirements
- 3+ years of retail management experience; automotive experience is a plus.
- Must have experience with and driven results for a profit and loss center.
- Must be able to motivate and inspire Teammates.
- Communicate effectively with our guests and at all levels within the organization.
- Must be willing and able to comply with all relevant regulatory and compliance standards.
About Jiffy Lube
Team Car Care, the parent company of Jiffy Lube, oversees a network of over 500 Jiffy Lube auto service centers across North America. We foster a vibrant and dynamic workplace environment that focuses on providing outstanding quality customer service through ethical selling and product knowledge.
What We Offer
- Accelerated career progression opportunities for dedicated team players who consistently deliver outstanding results.
- Top-notch training programs for both technician and management roles.
- Employee discount program, medical coverage, 401(K) retirement plans, and other benefits.
- Opportunities for professional growth and development.
Equal Employment Opportunity
Jiffy Lube is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
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