Hospitality Ambassador

4 weeks ago


Frisco, Texas, United States HEI Hotels & Resorts Full time
About the Role

We are seeking a skilled and friendly Host/Hostess to join our team at The Westin Dallas Stonebriar Golf Resort & Spa. As a Host/Hostess, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience.

Responsibilities
  • Meet and greet guests, offering a choice of seating and escorting them to their table
  • Present menus and ensure a smooth dining experience
  • Manage reservations, special functions, and daily entries in the log book
  • Maintain a clean and organized dining area
  • Provide exceptional customer service, addressing any concerns or issues promptly
Requirements
  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Basic math skills and accuracy with handling cash and credit transactions
  • Availability to work a variety of shifts, including evenings and weekends
What We Offer

As a valued member of our team, you will enjoy a range of benefits, including competitive pay, opportunities for career growth and development, and a comprehensive benefits package. We are committed to providing a positive and inclusive work environment that supports the well-being of our associates.

At HEI Hotels & Resorts, we are dedicated to building a diverse and inclusive workplace, where everyone feels valued and empowered to succeed. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.



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