Customer Service Liaison

2 days ago


National City, California, United States Holiday Inn Full time
Job Description:

We are seeking a skilled Customer Service Liaison to join our team at Holiday Inn. As a key member of our front desk staff, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and enjoyable.

In this role, you will engage with guests in a helpful manner, providing informative and advantageous service throughout their stay. You will communicate clearly and respond promptly to guest inquiries, addressing any concerns or issues they may have.

  • Deliver outstanding customer service, meeting the high standards of Holiday Inn.
  • Engage with guests creatively, tailoring your approach to their individual needs.
  • Communicate effectively, using clear and concise language to ensure guests feel informed and supported.

The ideal candidate will possess excellent communication skills, a warm and welcoming demeanor, and a genuine passion for delivering exceptional service. If you are a team player who thrives in a fast-paced environment, we encourage you to apply.

Salary Range: $45,000 - $55,000 per annum, depending on experience.


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