Customer Service Representative

5 days ago


National City, California, United States Chick-fil-A Mile of Cars DTO and Chula Vista West FSR Full time
Job Summary

At Chick-fil-A Mile of Cars DTO and Chula Vista West FSR, we are seeking a highly motivated and customer-focused Team Member to join our team.

Key Responsibilities:

  • Customer Service:
  • Greet customers with a warm and friendly attitude, take and process orders accurately and efficiently, and address customer inquiries and resolve any issues or complaints with professionalism.

  • Maintain a positive and enthusiastic demeanor while interacting with guests.

  • Food Preparation:
  • Prepare food items according to Chick-fil-A's recipes and standards, assemble and package food orders for dine-in, drive-thru, or delivery, and ensure all food products are handled and stored properly to maintain quality and safety.

  • Cleanliness and Maintenance:
  • Keep work areas, dining areas, and restrooms clean and organized, follow proper sanitation and safety procedures in food handling and preparation, and perform routine cleaning tasks, including washing dishes and utensils, and disposing of waste.

  • Team Collaboration:
  • Work collaboratively with team members to ensure smooth and efficient operations, communicate effectively with colleagues and supervisors to address any operational needs or concerns, and assist in training new team members as needed.

Requirements:

  • Customer Service Skills: Excellent interpersonal and communication skills with a focus on customer satisfaction.
  • Attention to Detail: Ability to follow recipes and procedures accurately while maintaining high standards of quality.
  • Teamwork: Willingness to work as part of a team and support colleagues.
  • Flexibility: Availability to work various shifts, including evenings, weekends, and holidays.


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