Front Desk Hospitality Specialist

3 weeks ago


Brooklyn Park, Minnesota, United States Vail Resorts Full time
Job Description

As a Front Desk Agent at Vail Resorts, you will be the face of the hotel, providing exceptional guest service and creating memorable experiences for our visitors. This role is ideal for individuals who enjoy working in a fast-paced environment and are passionate about delivering outstanding customer service.

Key Responsibilities:

  • Check guests in and out, ensuring a smooth and efficient process
  • Answer phones and respond to guest inquiries in a professional and courteous manner
  • Handle guest needs and resolve any discrepancies with their bills
  • Maintain a professional appearance and demeanor at all times

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a team environment and provide exceptional guest service
  • Basic computer skills and ability to learn our systems

Benefits:

  • Competitive hourly rate of $20.00
  • Free ski passes for employees and discounted lift tickets for friends and family
  • Employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan and Employee Assistance Program

Job Specifications:

  • Outlet: Lift Condos
  • Expected Pay Range: $20.00 / hour
  • Shift & Schedule Availability: Full-Time / Year-Round
  • Skill Level: Entry, Intermediate

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