Community Outreach Specialist

1 day ago


Pittsburgh, Pennsylvania, United States SMS Holdings Full time
Job Title: Outreach Worker

At SMS Holdings, we are committed to making public spaces friendly and vibrant for the communities we serve. As an Outreach Worker, you will play a vital role in establishing relationships with local social service agencies and directing the unhoused and needy to access available programs.

Key Responsibilities:
  • Identify Those In Need: Locate unhoused individuals in areas they frequent and direct them to services and agencies to meet their needs.
  • Establish Relationships: Work with city, county, and state agencies to establish a cooperative effort to positively impact the unsheltered population.
  • Patrol The District: Continuously canvass areas to offer support and resources to those in need.
  • Observe and Report: Monitor for unwanted behaviors or criminal activity and report to Safety Associates via two-way radios.
  • Hospitality and Customer Service: Provide friendly greetings and offer directions, information, and recommendations to pedestrians.
  • Reporting: Submit written reports of daily accomplishments and tasks completed.
  • Professionalism: Maintain a positive, professional environment in compliance with applicable laws, regulations, and Block by Block standards.
Requirements:
  • Experience: Required experience working with the unhoused community.
  • Skills: Outreach, mental health, and substance abuse experience preferred.

We offer a competitive benefits package, including medical insurance, paid time off, and a 401K retirement savings plan. If you are passionate about making a difference in your community, apply today to join our team of dedicated professionals.



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