Outreach Manager
8 hours ago
We're seeking a highly motivated and experienced Outreach Manager to lead and manage our Pittsburgh team of Outreach Specialists. As a key member of our team, you will play a critical role in helping us achieve our mission of transforming how families access healthcare and public benefits.
About the Role:The Outreach Manager will be responsible for managing and developing a team of Outreach Specialists, conducting outreach work in laundromats, and driving the growth of our services in the Pittsburgh region. You will spend time both in the field and in management, leading the outreach team and building relationships with laundromat partners and families.
Key Responsibilities:- Team Management & Development: Lead a team of Outreach Specialists by setting objectives, providing coaching, and delivering direct feedback.
- Outreach Work: Engage with families in laundromats, assess their needs, and assist with public benefits applications (e.g., Medicaid, SNAP, LIHEAP).
- Hiring & Staff Management: Recruit, interview, and onboard new Outreach Specialists.
- Experience in community outreach, field marketing, canvassing, customer service, or sales.
- Proven track record of managing teams of 3+ people.
- Willingness to work in laundromats and engage directly with the public.
- Availability on weekends (when laundromats are busiest).
- Reliable transportation to various laundromat locations in the Greater Pittsburgh area.
- Benefits: Full-time employees receive a generous PTO plan, a monthly medical stipend, and equity options.
- Training: Comprehensive training is provided to ensure you're fully prepared for success.
- Flexible Schedule: While this is a full-time position, work schedules can be adjusted for personal needs, but weekend availability is a must.
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