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Assistant Manager

2 months ago

Brewster, New York, United States Dunkin' Full time
About the Role

We are seeking a highly motivated and experienced Assistant Manager to join our team at Dunkin'. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales and profitability.

Key Responsibilities
  • Supervise and train a team of employees to deliver exceptional guest service
  • Manage the overall workflow of the restaurant, including scheduling, inventory, and customer service
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Monitor and control expenses, including labor, inventory, and supplies
  • Collaborate with the General Manager to achieve business objectives and goals
  • Provide coaching and feedback to employees to improve performance and productivity
  • Ensure compliance with company policies, procedures, and regulatory requirements
Requirements
  • Previous managerial experience in the food service industry
  • Excellent customer service and communication skills
  • Ability to work in a fast-paced environment and multitask
  • Strong leadership and problem-solving skills
  • Financial literacy and analytical skills
  • Ability to lift 50 pounds and stand for long periods
What We Offer
  • Competitive wages and benefits
  • Opportunities for career growth and development
  • A fun and dynamic work environment

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application today.