Customer Success Manager

3 days ago


New Philadelphia, Ohio, United States Lindsay Adam - State Farm Agent Full time
About the Role

We are looking for a skilled Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for providing exceptional customer service, developing leads, and marketing appropriate products and services.

Your key responsibilities will include:

  • Identifying customer needs, developing solutions, and marketing appropriate products and services.
  • Providing prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Collaborating with the sales team to develop new business opportunities and achieve sales goals.

This is an excellent opportunity for someone who is passionate about delivering exceptional customer experiences and has a strong background in sales and marketing.

You will receive hourly pay plus commission/bonus, paid time off, and growth potential/Opportunity for advancement in our agency.



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