Customer Service Representative

3 weeks ago

Minneapolis, Minnesota, United States Lifespace Communities Full time
Job Summary

We are seeking a highly skilled and customer-focused Receptionist to join our team at Lifespace Communities. As a Receptionist, you will be the first point of contact for residents, guests, and team members, providing exceptional service and support.

Key Responsibilities
  • Greet and Assist: Welcome and assist all residents, guests, and team members in a courteous and professional manner.
  • Visitor Management: Ensure visitors sign in, validate the purpose of their visit, and notify residents and team members accordingly.
  • Communication: Answer phones and other communication devices promptly and transfer messages to the appropriate party.
  • Financial Transactions: Perform minor financial transactions associated with selling stamps, community food certificates, faxing, and photocopying.
  • Severe Weather Notification: Notify residents, guests, and team members of severe weather via paging system and/or phone calls.
  • Mail and Delivery: Receive and distribute mail and other deliveries to the appropriate person or department.
  • Administrative Tasks: Perform administrative tasks for supervisors, residents, and guests as requested.
  • Communication Channels: Maintain and update all informational communication channels for residents.
  • Setup and Close Down: Perform setup and close-down procedures of the receptionist/front entry area.
Requirements
  • Communication Skills: Must have the ability to follow written and oral instructions.
  • Learning Ability: No experience required; a willingness to learn is necessary.
About Lifespace Communities

Lifespace Communities is a non-profit retirement community provider with over 40 years of experience. We are committed to creating communities where people are empowered to live their aspirations. As a team member, you will have the opportunity to grow and develop your career while making a meaningful impact on the lives of our residents.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are excited to learn and grow, thrive with your team, and deliver personalized experiences, you will enjoy your career with us.

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