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HR Records Coordinator
2 months ago
Position Overview
The HR Records Administrator is responsible for a variety of tasks centered around the collection, organization, filing, validation, retrieval, summarization, and distribution of HR-related documentation.
Key Responsibilities
This role supports numerous business processes, including but not limited to:
- Processing applicant information.
- Managing the employee life cycle from onboarding to termination.
- Addressing inquiries from external entities, such as government organizations.
- Providing assistance for workforce requests (e.g., employment verification).
Given the nature of the requests received by the HR Team, the HR Records Administrator plays a crucial role in prioritizing and responding to these inquiries. This position entails the daily management of highly sensitive information pertaining to applicants and employees.
Essential Duties
All responsibilities must be executed in alignment with the organization's security protocols to ensure the confidentiality and integrity of records.
- Create, organize, validate, and maintain personnel files.
- Act as the primary point of contact for all personnel file inquiries.
- Ensure that personnel files are comprehensive and adhere to organizational standards.
- Oversee the digitization of paper documents and validate the accuracy of electronic documents.
- Ensure that digitized documents are properly integrated into the HRIS and are accessible and searchable.
- Compile, review, and audit a high volume of new hire documentation, including I-9s and employment eligibility forms, ensuring compliance and timeliness.
- Respond to requests for information and explain HR policies and procedures.
- Generate necessary employee documentation using HRIS, Word mail merge, or Adobe PDF.
- Assist in gathering data for compliance audits.
- Manage incoming mail and coordinate the resolution of Help Requests.
- Maintain a log of issues, tracking priority, status, and due dates.
- Collaborate with HR Team members to ensure timely responses to inquiries.
- Escalate unresolved issues as necessary.
Qualifications
Required Skills:
- Proficient in Outlook, Excel, Word, and Adobe PDF.
- Experience handling highly confidential records.
- Background in help desk or customer support roles.
Job Types: Full-time, Contract
Pay: $23.50 per hour
Expected Hours: 40 hours per week
Schedule: 8-hour shifts
Experience: Leadership experience preferred.