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Pharmacy Manager
2 months ago
Job Summary:
As a Pharmacy Manager at Walgreens, you will play a critical role in providing exceptional patient care and ensuring the efficient operation of our pharmacies. You will be responsible for leading a team of pharmacists and technicians, providing clinical services, and managing pharmacy operations to drive business growth and customer satisfaction.
Key Responsibilities:
- Patient Experience:
- Engage patients by greeting them and offering assistance with products and services.
- Resolve patient issues in a timely manner and answer questions to ensure a positive patient experience.
- Model and share customer service best practices with all team members to deliver a distinctive and joyful patient experience.
- Operations:
- Counsel patients and answer questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, and over-the-counter products.
- Refers to the medical provider, as needed, to ensure medication is taken correctly, health needs are addressed, and patient is satisfied with service.
- Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.
- Leadership:
- Collaborates with Store Manager on pharmacy staff hiring, carries out discipline and termination, as necessary, and ensures compliance with employment laws.
- Partners with Store Manager to establish expectations and goals, promote teamwork and foster a shared vision.
- Monitors and recognizes improvements in pharmacy staff by implementing rewards programs.
Requirements:
- BS in Pharmacy or Pharm D Degree from an accredited educational institution.
- Current pharmacist licensure in the states within the district.
- Certified Immunizer or willing to become an immunizer within 90 days of hire.
- At least 1 year pharmacy experience including prescription filling, recordkeeping, legal compliance, pharmacy operations, pharmacy software and technology systems and insurance billing.
About Walgreens:
Walgreens is a leading pharmacy and retail chain with a 170-year heritage of caring for communities. We are committed to creating more joyful lives through better health and are proud to be a neighborhood health destination serving nearly 10 million customers each day.
