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Financial Advisor

2 months ago

Cincinnati, Ohio, United States Beacon Orthopaedic Partners MSO LLC Full time
Job Overview

Position: Financial Counselor – Revenue Cycle Management

Employment Type: Full-Time

Department: Revenue Cycle

Work Arrangement: Remote with occasional travel for training and meetings

Reporting To: Revenue Cycle Management Manager

Role Summary:

The Financial Counselor is responsible for delivering professional and approachable financial guidance to patients regarding their financial obligations. This includes discussing expected patient balances for upcoming procedures and reviewing patient accounts comprehensively.

Key Responsibilities:

  • Patient Financial Guidance: Assist patients with inquiries related to insurance and provide counseling to clarify their financial responsibilities. Explore payment options to support patients in fulfilling their financial commitments.
  • Pre-Collection Duties: Generate estimates for all procedures, inform patients of their financial obligations, and secure payments prior to services rendered.
  • Confidentiality and Communication: Uphold patient confidentiality standards concerning both medical and financial information. Communicate effectively with patients and their families to ensure a professional environment.
  • Interpersonal Skills: Engage with patients, families, and colleagues in a respectful and responsible manner, fostering a positive atmosphere within the facility.
  • Compliance and Safety: Participate in compliance programs and adhere to safety protocols to maintain a secure working environment.

Qualifications:

  • High school diploma or equivalent required.
  • Experience in medical office financial counseling, collections, or billing preferred.
  • Self-motivated with the ability to work independently.
  • Detail-oriented with strong organizational skills and the ability to meet deadlines.
  • Excellent verbal and written communication skills.
  • Strong numerical proficiency and customer service skills.

Physical Requirements:

Must be able to communicate effectively, see clearly at various distances, and perform physical tasks such as standing, sitting, and lifting objects up to 25 lbs.