Restaurant Operations Manager

7 days ago


Fairless Hills, Pennsylvania, United States SUMMERWOOD MASTER Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant General Manager to join our team at Summerwood Master in Oxford Valley, PA. As a Restaurant General Manager, you will be responsible for leading our restaurant team to deliver exceptional customer service, drive sales growth, and maintain high operational standards.

Key Responsibilities
  • Customer Satisfaction/Product Quality: Maintain fast, accurate service, positive guest relations, and ensure products are consistent with company quality standards.
  • Financial: Develop and drive restaurant annual operating plan, analyze sales, labor, inventory, and controllables, and take corrective action to meet or achieve margin and sales growth targets.
  • Operations: Ensure facilities and equipment are maintained to Company standards, monitor inventory, food preparation, and order fulfillment daily, and establish restaurant speed with service (SWS) targets.
  • Human Resources: Direct all restaurant-level HR activity, including crew hiring decisions, learning zone planning, performance management, compensation, and employee relations issues.
Requirements
  • High school diploma or GED.
  • Supervisory experience in either a food service or retail environment.
  • Demonstrates ability to maintain financial controls and coach and train hourly employees.
  • Proven ability to drive customer satisfaction, financial performance, and employee satisfaction.
About Summerwood Master

Summerwood Master is a leading company in the food service industry, committed to delivering exceptional customer experiences and maintaining high operational standards. We offer a dynamic and supportive work environment, opportunities for career growth, and a competitive compensation package.



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