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Customer Solutions Director
2 months ago
Allocate resources effectively to meet occupancy, abandoned rate, and hold times expectations.
Customer AdvocacyAct as the first point of contact for escalated customer calls, collaborating with supervisors and managers as needed.
Project ManagementPartner with cross-functional teams to drive projects forward and achieve business objectives.
CommunicationDevelop and maintain strong relationships with customers, stakeholders, and internal teams to ensure seamless communication and issue resolution.
