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Life Insurance New Business Operations Coordinator
2 months ago
The Life Insurance New Business Operations Coordinator plays a crucial role in the success of Financial Architects, Inc. by providing exceptional support to our clients and advisors. This position is essential for managing the life, disability, and fixed annuity insurance applications through the new business and underwriting process, ensuring a smooth transition from submission to payment.
Key Responsibilities:
- Thoroughly review and document all new insurance applications submitted electronically to insurance providers.
- Assess any paper applications for accuracy and ensure timely submission to the insurance vendor.
- Coordinate and monitor the scheduling of insurance physical examinations with various examiners and vendors.
- Maintain close oversight of each pending application from submission through to approval and policy delivery.
- Keep detailed and current documentation of client records and workflow status within the CRM system.
- Engage daily with the new business team and underwriters to discuss outstanding requirements and confirm receipt of submitted documents.
- Communicate proactively with financial advisors, providing timely responses to inquiries and regular updates on submitted business.
- Possess a solid understanding of commonly used Life and Disability Insurance products and riders from our primary vendors.
- Assist in training new Financial Advisors and support team members on business forms, systems, and processes.
- Disseminate firmwide communications regarding processing changes, enhancements, or updates to the new business and underwriting processes.
- Maintain comprehensive tracking reports for the firm and individual advisors, including metrics on new business commissions, submitted cases, approvals, and payments.
Qualifications:
- Minimum of 2 years of administrative experience in the life insurance sector.
- Possession of a Life/Health insurance license or at least 2 years of specific experience in life insurance new business and underwriting.
- Exhibit a positive attitude along with an ethical and professional demeanor.
- Demonstrate flexibility and adaptability to changing circumstances.
- Be proactive and resourceful, taking the initiative to ask questions, learn quickly, and drive results.
- Show consistent dependability and accountability for assigned responsibilities.
- Ability to collaborate effectively within a team and work independently with minimal supervision.
- Possess excellent organizational skills to thrive in a fast-paced environment.
- Exhibit strong written and verbal communication abilities.
- Display meticulous attention to detail and accuracy in all tasks.
- Have advanced proficiency with Windows operating systems and Microsoft Office applications, particularly Outlook, Word, and Excel.
- Demonstrate advanced skills in internet navigation, including Chrome or Microsoft Edge.
