Airport Parking Attendant

3 weeks ago


Charlotte, North Carolina, United States The Parking Spot Full time
Job Title: Airport Parking Attendant

As a key member of our team at The Parking Spot, you will provide exceptional service to our guests by greeting them warmly, answering their queries, and ensuring their parking experience is smooth and hassle-free. We are seeking individuals who share our passion for delivering outstanding customer service and possess strong communication skills.

About the Job:

This part-time role involves working on weekends (Saturdays and Sundays) from 2 pm to 10 pm. As an Airport Parking Attendant, you will be responsible for welcoming guests, providing assistance at exit and entry lanes, and responding to phone calls and mobile device inquiries. You will also partner with other team members to deliver exceptional guest experiences.

Responsibilities:
  • Welcome and greet each guest in a friendly and professional manner.
  • Provide quick and pleasant assistance supporting guests at exit and entry lanes.
  • Answer telephones and assist customers using mobile devices while using our services.
  • Partner with all team members to provide the best guest experience.
  • Keep all work areas neat and clean.
  • Assist and educate guests on TPS Spot Club Program and inquiries.
  • Fulfill additional duties as reasonably requested by Management.
Requirements:
  • High school education or equivalent.
  • Previous customer service experience preferred.
  • Ability to verbally communicate clearly in English.
  • Ability to operate Apple technology products including iPhone and iPad tablets.
  • Comfortable using kiosk system and adapt to IT upgrades and changes.
  • Ability to work in inclement weather and stand for most of the shift.
Benefits:
  • Pay Rate: $13.50/hour with regular bonus opportunities.
  • Weekly Schedule: Part-Time, Saturday & Sunday 2pm - 10pm.
  • Immediate job offers after successful interview and background check.
  • Great tips and regular bonus opportunities for those who are eligible.
  • Consistent schedules.
  • For those who are eligible to enroll: Medical, Vision, Dental, Life Insurance, EAP and 401(k) plan benefits.
  • Paid Time Off, Vacation Pay, and Paid Holidays.
  • Training and professional development opportunities.


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