Product Implementation Specialist

2 weeks ago


Los Angeles, California, United States LeanTaaS Full time

Company Overview:
LeanTaaS is a dynamic organization focused on developing innovative software solutions that integrate lean methodologies, advanced analytics, and machine learning to enhance operational efficiency in healthcare settings.

About the Role:
As a Product Implementation Specialist, you will play a crucial role in driving operational enhancements for our clients, including hospitals and infusion centers. Your expertise will help our customers leverage our products effectively to improve patient access, minimize wait times, and lower healthcare costs.

Key Responsibilities:
- Facilitate operational improvements by understanding the specific needs of each client and advocating for our solutions.
- Communicate technical specifications to ensure that client IT teams comprehend the data requirements and setup processes for our products.
- Independently oversee client implementations, ensuring accurate configuration and management of accounts post-sales.
- Cultivate and maintain strong relationships with key stakeholders at client organizations.
- Monitor client operations and outcomes, utilizing internal tools and regular communication to proactively address any issues.
- Contribute to product strategy by sharing insights on client experiences and challenges, aiding in the development of new features.
- Collaborate with marketing to create case studies and other materials that highlight client successes.

Qualifications:
- A background in healthcare operations management or patient flow is essential.
- Experience with Patient Throughput and Clinical Staffing is preferred.
- A Bachelor's degree or equivalent experience is required.
- A minimum of 3 years of relevant professional experience is necessary.
- Strong communication and organizational skills are a must.
- A commitment to customer satisfaction and success is critical, with a proactive approach to problem-solving.

What We Offer:
- The opportunity to make a significant impact in healthcare operations while enhancing patient care.
- A competitive compensation package, including salary, bonuses, and stock options.
- Comprehensive benefits, including healthcare, 401(k) matching, and generous paid time off.
- Monthly reimbursements for skill development and wellness initiatives.

Additional Information:
- Candidates must be authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

LeanTaaS is committed to fostering an inclusive work environment and encourages applications from all qualified individuals.



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