Service Delivery Coordinator

1 week ago


El Paso, Texas, United States HME Specialists LLC Full time

HME Specialists LLC Overview

We strive to help each patient reach their highest level of medical independence by delivering equipment and services seamlessly, with exceptional care.

Salary and Benefits

The expected pay for this position is competitive and commensurate with experience, ranging from $45,000 to $55,000 per year. You will also enjoy benefits such as Medical, Dental, Vision, 401(k), Life Insurance, and Paid Time Off.

Job Description

As a new Customer Service Representative at HME Specialists LLC, your day-to-day responsibilities will include:

  • Resolving escalated customer inquiries with empathy and professionalism
  • Collaborating with other departments to address customer needs effectively
  • Analyzing customer feedback to identify areas for improvement
  • Providing ongoing training and support to team members
  • Maintaining accurate records of customer interactions

Required Skills and Qualifications

To succeed as a Customer Service Representative at HME Specialists LLC, you should possess:

  • Excellent problem-solving abilities
  • A high level of empathy and a strong customer-centric approach
  • Strong communication skills, both written and verbal
  • The ability to remain professional and composed under pressure
  • Attention to detail and organizational skills

Benefits

You will enjoy benefits such as Medical, Dental, Vision, 401(k), Life Insurance, and Paid Time Off.



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