Retail Sales Associate

2 weeks ago


West Mifflin, Pennsylvania, United States Sam's Club Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Member Service Associate. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our members, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide exceptional customer service by acknowledging members, identifying their needs, and assisting with purchasing decisions.
  • Process member purchases, assist with payments, and utilize cash registers to complete transactions.
  • Maintain a clean and organized store environment, including sweeping and cleaning the parking lot, and ensuring carts are available and organized.
  • Assist members with transporting items, utilizing cart retrieval equipment, and promoting the company's products and services.
  • Comply with company policies, procedures, and standards of ethics and integrity by implementing related action plans and using the Open Door Policy.
Requirements
  • Customer service experience, preferably in a retail environment.
  • Ability to work in a fast-paced environment, standing for long periods of time, and adapting to changing situations.
  • Strong communication and problem-solving skills, with a focus on providing exceptional member service.
  • Ability to work independently and as part of a team, with a focus on maintaining a positive and respectful work environment.
What We Offer

As a Member Service Associate at Sam's Club, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on providing exceptional customer service and ensuring a positive shopping experience for our members. We offer a competitive hourly wage, performance-based bonus awards, and a range of benefits, including health, financial, and paid time off benefits.



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