Telemarketing Representative

4 weeks ago

Philadelphia, Pennsylvania, United States All American Home Care LLC Full time
Telemarketing Representative

We are seeking a skilled Telemarketing Representative to join our team at All American Home Care LLC. As a Telemarketing Representative, you will be responsible for reaching out to prospective clients, explaining our home care services, and generating leads for our care coordinators.

Key Responsibilities:
  • Make outbound calls to potential clients and families to introduce and promote our home care services.
  • Provide detailed information on the services offered by All American Home Care LLC and answer any inquiries.
  • Identify and qualify leads, scheduling follow-up appointments for care coordinators when needed.
  • Achieve daily, weekly, and monthly call and sales targets.
  • Maintain accurate records of all calls and interactions in the company's CRM system.
  • Follow up with leads to convert them into clients.
  • Stay informed about our service offerings, policies, and procedures to effectively communicate with clients.
  • Report call progress, leads generated, and client feedback to the Sales Manager.
Qualifications:
  • High school diploma or equivalent (some college education preferred).
  • Previous experience in telemarketing, customer service, or sales is a plus.
  • Exceptional verbal communication skills and a clear speaking voice.
  • Strong interpersonal skills with the ability to build rapport over the phone.
  • Self-motivated with the ability to work independently and meet sales targets.
  • Basic computer literacy and familiarity with CRM software is beneficial.
  • Ability to work in a fast-paced and results-driven environment.
Benefits:
  • Comprehensive Health Benefits: Medical, dental, and vision coverage.
  • Paid Time Off: Generous PTO to ensure work-life balance.
  • 401(k) Plan: With company match to help you plan for the future.
  • Career Development Opportunities: We invest in our employees through ongoing training and career growth support.
  • Supportive Work Environment: Be part of a caring, collaborative team dedicated to improving lives.

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