Inside Account Executive

4 weeks ago

Philadelphia, Pennsylvania, United States CCS Medical Full time
Job Description

CCS Medical is seeking a highly motivated and results-driven Inside Account Executive to join our team. As an Inside Account Executive, you will be responsible for selling and promoting our services to healthcare providers (HCPs) through telemarketing efforts. Your primary goal will be to gain new patient referrals for our organization and maintain an established book of business within your assigned region.

Key Responsibilities
  • Solicit networks, provide customer service support, and sell the services of CCS Medical to HCPs, including physicians, clinics, nursing homes, hospital discharge planners, and home health care agencies.
  • Meet and exceed new patient sign-on goals, Quality/Accuracy goals, and Phone Call Productivity goals.
  • Manage and facilitate the paperwork process for new and existing patients associated with our diabetes product line, with a high concentration on shipping insulin pumps, pump supplies, and continuous glucose monitors.
  • Makes daily cold calls and daily maintenance calls to referral sources within your assigned territory, as well as identifying leads via various internet websites, networking with developmental peers in diabetes management, manufacturer representatives, and peers within the organization.
  • Identify key contacts within an account and provide an action plan for follow-up and account progression.
  • Provide prospective referral sources with appropriate correspondence and marketing materials regarding CCS Medical's programs.
  • May interact off-site with clients and attend trade shows as needed.
Requirements
  • Associates Degree (AA) preferred with 3+ years customer service experience (prefer a minimum of 1 year prior sales or telemarketing call center experience) or equivalent combination of education and experience.
  • Strong communication and organizational skills are essential to manage the territory.
  • Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
Values
  • Certainty - The lives of the individuals we serve depend on our ability to execute. We commit to doing this every day.
  • Compassion - We understand the burdens of patients and their loved ones and channel this into a relentless pursuit of customer satisfaction in every part of our business.
  • Advancement - We are endlessly looking for ways to progress and become more innovative in all things we do.

At CCS Medical, we value our employees and offer a dynamic and supportive work environment. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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