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Rental Service Consultant
2 months ago
Are you someone who thrives on variety and enjoys diverse responsibilities in your role? Do you take pride in delivering exceptional service and ensuring tasks are completed accurately? If you possess a keen eye for detail and are eager to receive comprehensive training to excel in your position, we want to hear from you. Your ability to handle challenging situations with grace and professionalism will be invaluable.
As a Customer Support Representative, you will engage with clients at the Hertz rental counter, facilitating their rental transactions. Your role will not only involve processing rentals but also advising customers on the most suitable rental options, including necessary insurance and additional services.
Compensation: $13-$18/hr.
Key Responsibilities:
- Accurately qualifying and processing customer rentals with meticulous attention to detail.
- Effectively promoting optional services to enhance customer experience.
- Managing the return process for rental vehicles.
- Performing routine vehicle maintenance and service checks.
- Prior experience in customer service and sales.
- Ability to thrive in a dynamic, fast-paced environment with multiple tasks.
- Demonstrated professionalism, enthusiasm, and exceptional communication skills.
- Strong attention to detail.
- Proficient in computer usage.
- Fluency in English.
- Valid driver's license with a satisfactory driving record.
- Willingness to work flexible hours, including weekends and holidays as needed.
Join a company that values your potential and passion. Enjoy a range of perks and discounts, including:
- Up to 40% off standard Hertz rentals
- Comprehensive Medical, Dental & Vision plans
- Retirement options with 401(k) matching
- Paid Parental Leave and Adoption Assistance
- Employee Assistance Programs for you and your family
- Educational reimbursement and discounts
- Voluntary insurance options, including Pet and Legal coverage
- Discounts on theme park tickets, gym memberships, and more.
About Hertz
The Hertz Corporation operates the Hertz, Dollar Car Rental, and Thrifty Car Rental brands across numerous locations worldwide. As one of the largest vehicle rental companies globally, Hertz is recognized for its commitment to quality service and customer satisfaction.
Diversity and Inclusion
At Hertz, we celebrate a culture of diversity and inclusion, actively promoting equal employment opportunities for all individuals. We encourage applicants to bring their unique perspectives and experiences to our team, contributing to our success and reputation as a leading company.
