Hybrid IT Support Technician

3 weeks ago


Richmond, California, United States Serigor Inc. Full time
Job Overview

Serigor Inc. is offering a Hybrid IT Support Technician opportunity in Richmond, VA for an experienced individual to provide technical support to our clients.

The successful candidate will have a strong background in IT support and possess excellent communication and customer service skills. Additionally, the candidate will have the ability to work independently with minimal direction and as a team.

The role involves answering phones and emails, creating and assigning Service Desk tickets, and maintaining effective working relationships with Commission staff.

Requirements:

  • Recent experience in a full-time Help Desk/Technical Support position
  • Proficiency in Windows 10 and Windows 11 operating systems and Microsoft desktop software products
  • Proven analytical and problem-solving abilities
  • Excellent verbal and written communication skills

Estimated Salary: $60,000 - $70,000 per year



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