Hybrid IT Support Technician
3 weeks ago
Serigor Inc. is offering a Hybrid IT Support Technician opportunity in Richmond, VA for an experienced individual to provide technical support to our clients.
The successful candidate will have a strong background in IT support and possess excellent communication and customer service skills. Additionally, the candidate will have the ability to work independently with minimal direction and as a team.
The role involves answering phones and emails, creating and assigning Service Desk tickets, and maintaining effective working relationships with Commission staff.
Requirements:
- Recent experience in a full-time Help Desk/Technical Support position
- Proficiency in Windows 10 and Windows 11 operating systems and Microsoft desktop software products
- Proven analytical and problem-solving abilities
- Excellent verbal and written communication skills
Estimated Salary: $60,000 - $70,000 per year
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