Senior Vice President of Learning and Customer Success
1 month ago
The Senior Vice President of Learning and Customer Success at Anywhere Real Estate will spearhead the development and implementation of a comprehensive learning and customer success strategy, driving business outcomes and fostering a culture of continuous learning.
Key Responsibilities:- Learning Strategy and Development: Develop and execute high-quality learning programs, leveraging various modalities to deliver effective learning experiences.
- Learning Culture and Advocacy: Deliver innovative programs that enhance broker, franchisee, and team success, leveraging metrics and a continuous improvement methodology.
- Leadership Collaboration: Partner with internal stakeholders to assess current state, recommend improvements, and shape the future of learning.
- Talent Development: Design career development paths and improve coaching, assessments, and individual development plans.
- Budget Management: Establish and maintain a budget for learning and development initiatives.
- Organization and Team Leadership: Lead a global Learning and Customer Success team, including hiring, coaching, and mentoring a distributed team of 90+ employees.
- 12+ years leading a high-performing, data-driven sales training, sales enablement, or Corporate Learning and Development function.
- Exceptional stakeholder management skills and ability to influence via quality delivery.
- Track record of leading VP+ level talent and building high-performing teams.
- Proven success in delivering learning or learning program transformation.
- Strong people manager and record of accomplishment of leading globally distributed teams.
- Exceptional communicator and ability to synthesize complex information into concise narratives.
- Expertise leading complex company-wide projects and programs.
Anywhere Real Estate is a mission-driven company empowering everyone's next move. We strive to be a top destination for diverse talent, committed to creating a culture of belonging that empowers everyone's next move.
We value diversity, respecting backgrounds, cultures, perspectives, and beliefs. We develop our diverse talent base through increasing representation in executive key leadership roles, mentorship programs, and partnerships with real estate associations that promote diversity and inclusion.
Join us in shaping the future of learning and customer success at Anywhere Real Estate.
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