Operations Support Specialist

2 weeks ago


San Marcos, California, United States Guidehouse Full time

Job Summary:

The Operations Support Specialist is responsible for providing administrative support to the Patient Financial Services team. This role will assist with daily operations, reporting, and special projects.

Key Responsibilities:

  • Support Patient Financial Services in daily operations, including reporting and Explanation of Benefits review.
  • Perform various administrative tasks, such as copying, faxing, printing, and uploading documents.
  • Process incoming and outgoing correspondence, including mail and faxes.
  • Update patient demographic and insurance information in client systems.
  • Complete special projects to identify and reconcile payer-specific issues.
  • Communicate with management to report areas of concern or improvement.

Requirements:

  • High School Diploma or equivalent, or 3 years of relevant experience in lieu of diploma.
  • Previous work experience in a business, retail, or customer service setting.

Preferred Qualifications:

  • PC skills in a Windows environment, with knowledge of desktop applications, including Word and Excel.
  • Ability to initiate and follow through on projects, working independently.

About Guidehouse:

Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. We value diversity and inclusion in the workplace and are committed to creating a supportive and inclusive environment for all employees.

Benefits:

  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Position may be eligible for a discretionary variable incentive bonus
  • Parental Leave
  • 401(k) Retirement Plan
  • Basic Life & Supplemental Life
  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Tuition Reimbursement, Personal Development & Learning Opportunities
  • Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach
  • Emergency Back-Up Childcare Program


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