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Subscription Account Manager
2 months ago
Do you thrive in a consultative sales environment and have a passion for driving revenue?
Are you skilled at collaborating with diverse teams to achieve shared objectives?
About Our Team
Law360 delivers timely legal news and insights on critical issues that legal professionals, business leaders, and regulators must navigate to protect their clients and maintain a competitive advantage. Our award-winning journalism connects over 2.7 million readers daily with essential updates across more than 70 practice areas, industries, and jurisdictions, including federal litigation, business transactions, mergers & acquisitions, and security matters. Law360 is a proud member of LexisNexis Legal & Professional, part of RELX, a global leader in information-based analytics and decision-making tools for professionals and businesses.
About the Role
The Client Manager at Law360 will focus on renewing corporate subscriptions while enhancing engagement with current clients. This role involves close collaboration with various internal sales and support teams to ensure an exceptional customer experience.
Key Responsibilities
- Achieving sales targets within assigned accounts and meeting revenue objectives in the designated region.
- Expanding the sales pipeline through proactive account management and executing strategic account plans.
- Maintaining a healthy and productive relationship with clients.
- Overseeing the complete sales cycle from identifying opportunities to closing deals, while promoting a consultative sales approach at all organizational levels.
- Crafting targeted, solution-focused proposals with appropriate positioning and pricing for our software and services.
- Developing and monitoring the sales pipeline within assigned accounts using CRM tools, providing weekly forecasts and tracking opportunity progress.
- Collaborating with clients and internal teams to resolve issues and enhance customer satisfaction.
Requirements
- Bachelor's degree.
- Demonstrated experience in B2B subscription renewals.
- Strong interpersonal and presentation skills for effective collaboration across teams.
- Functional knowledge of the negotiation process.
- Ability to thrive in a team-oriented sales environment.
- Excellent organizational and time management capabilities.
- Technical proficiency with computer applications, including Excel, Word, PowerPoint, and CRM systems.
Work-Life Balance
We prioritize a healthy work-life balance within our organization, offering an attractive working environment. Our numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals are designed to support both your immediate responsibilities and long-term aspirations.
Benefits
Your wellbeing and happiness are essential to a successful career. We are pleased to offer the following benefits:
- Health Benefits: Comprehensive medical, dental, and vision plans.
- Retirement Benefits: 401(k) with matching contributions and an Employee Share Purchase Plan.
- Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance Programs, and time-off initiatives.
- Short- and long-term disability, life insurance, critical illness coverage, and hospital indemnity.
- Family benefits, including bonding and family care leaves, adoption, and surrogacy support.
- Health Savings, Health Care, Dependent Care, and Commuter Spending Accounts.
- Paid leave to engage in Employee Resource Groups and volunteer for your chosen charity.
About the Business
LexisNexis Legal & Professional provides essential legal, regulatory, and business information and analytics that empower customers to enhance productivity, improve decision-making, achieve superior outcomes, and advance the rule of law globally. As a digital pioneer, we were the first to offer legal and business information online through our Lexis and Nexis services.
Salary
Base: $38,000
Commissions: $36,000