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Customer Service Representative
2 months ago
Job Summary:
Stage Karaoke & Studios is seeking a highly motivated and customer-focused Server/Cocktail Server to join our team. As a Server/Cocktail Server, you will be responsible for providing exceptional customer service, taking food and drink orders, and maintaining a clean and organized workspace.
Responsibilities:
- Customer Service: Provide top-notch customer service to guests, ensuring their needs are met and exceeded.
- Order Taking: Take food and drink orders accurately and efficiently, using a point of sales system.
- Inventory Management: Assist with restocking and replenishing bar inventory and supplies as needed.
- Teamwork: Collaborate with other team members to ensure seamless service and a positive guest experience.
- Cleanliness: Maintain a clean and organized workspace, including the server desk, service well sinks, utensils, and storage areas.
Requirements:
- Experience: Some server experience preferred.
- Personality: Outgoing personality with the ability to hold conversations with guests.
- Physical Demands: Ability to be on your feet for long periods of time and carry items up to 30 lbs.
- Skills: Ability to multitask, work in a fast-paced environment, and handle money.
About Us:
Stage Karaoke & Studios is Boston's newest and hottest karaoke location, offering a unique and exciting experience for guests. Our team is dedicated to creating memories and changing the stigma surrounding karaoke. We strive to bring different cultures together through music and provide an unforgettable experience for our guests.