Peer Support Advocate, MAT Program

3 weeks ago


Napa, California, United States OLE Health Full time
Job Summary

The MAT Peer Support Advocate works under the direction of the Director of Substance Use and Latinx Services to provide consistent social support and advocacy services for patients accessing MAT at OLE Health and other collaborating agencies.

Key Responsibilities
  • Provides in-person and telehealth social support, modeling, and advocacy for clients experiencing a range of mental health symptoms and/or substance use disorders.
  • Assist people in preparing for health care/treatment visits and appointments and managing complex health systems.
  • Complete necessary documentation and tracking in a timely manner.
  • Develop effective working relationships with community resources. Support with reducing barriers to success, helping to coordinate services and actively supporting linkage to resources.
  • Collaborate with other programs inside and outside of agency to assist in the appropriate transfer of care and follow-up services.
  • Ability to develop relationships with clients, respect client choice, build trust, identify needs and use a Harm Reduction approach.
  • Responsible for tracking systems including scheduling follow-up appointments, scheduling appointments, assisting with referrals, discharge planning, and referrals.
  • Completes documentation of all client interactions and services within 48 -hours of services in accordance with working hours, all documentation must comply with relevant guidelines. Participate in peer chart reviews and other quality improvement efforts.
  • Identify and assist in promoting wellness and recovery by assisting in setting recovery goals, action steps and achievement of goals
  • Creates a supportive discharge or program completion process, in collaboration with other members of the team.
  • Responsible for remaining within established ethical standards, including those of confidentiality and mandated reporting.
  • Assist with general health education materials and distribution of materials to clients.
  • Assist with problem-solving to reduce crises.
  • Complies with established department policies and procedures, objectives, quality assurance program, safety, environmental, and patient service standards.
  • As safe and appropriate to do so, transport clients or support with transportation arrangements.
  • Attend and participate in special events, conferences, workshops and trainings
Requirements
  • Peer Support Certification preferred
  • Varied, peer support training preferred
  • Lived experience as someone who has successfully navigated mental health, substance use disorder treatment and achieved 2 years of stability. Previous personal experience completing a diversion program a plus.
  • Experience supporting those who have involvement in the criminal justice system and may have a range of mental health conditions, including those who have severe and persistent conditions and/or experiencing substance use disorders.
  • Bilingual English/Spanish strongly preferred.
  • Must have valid driver's license and clean driving record
About OLE Health

OLE Health is a network of federally-qualified health centers with 17 sites across Napa, Solano, and Yolo Counties. It offers comprehensive care, including medical, dental, behavioral health and substance use treatment, nutrition, optometry, pharmacy, care coordination, referrals, and enrollment assistance to more than 70,000 individuals, and no one is turned away due to lack of insurance, immigration status, or ability to pay.

Benefits
  • Medical, Dental, Vision Coverage
  • Employer covers 90% of employee medical, dental and vision premium and 50% of dependent premium
  • 18 days of PTO (Vacation & Sick)
  • 10 Paid Holidays + 1 Float Holiday
  • 4% Employer Match for 403(b) retirement plan
  • Tuition Reimbursement of up to $2,000 per Calendar Year for part-time and full-time employees (prorated per Full-Time Equivalent)
  • Life & Accidental Insurance Coverage
  • Employer contribution for Health Savings Account
  • Flexible Spending Account (FSA) and Limited FSA Options


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