Customer Service Team Lead
4 days ago
R.S. Hughes Company Inc. is seeking a highly skilled Customer Care Supervisor to join our team. This is a challenging and rewarding role that requires strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer service.
In this role, you will be responsible for supervising a team of customer care professionals, ensuring timely and effective responses to customer inquiries, and executing all customer service programs and processes. You will also oversee the distribution and processing of customer orders and communications, provide back-up support for your assigned team, and respond to escalated customer issues in a courteous and timely manner.
The ideal candidate will have a minimum of 5 years of product-related B2B customer service experience, with at least 2 years of coaching, leadership, or management experience with customer care teams in a fast-paced, high-volume environment. A bachelor's degree in business or a related field is preferred. If you are a motivated and results-driven individual with excellent leadership and communication skills, we encourage you to apply for this exciting opportunity.
Responsibilities
- Supervise and support a team of 5-10 customer care professionals.
- Monitor customer interactions and corresponding metrics to ensure timely and effective responses.
- Ensure the 24/7 execution and delivery of all customer service programs and processes.
- Oversee the distribution and processing of customer orders and communications.
- Provide back-up support for your assigned Customer Care team, including handling escalated customer issues.
Requirements
- Minimum of high school diploma required; Bachelor's degree in business or a related field highly preferred.
- Minimum of five (5) years of product related B2B customer service experience, with minimum of 2 years coaching, leadership, or manager experience with customer care teams in a fast-paced, high-volume environment.
This position offers an estimated salary of $65,000 - $85,000 per year, depending on experience.
-
Customer Service Team Lead
6 days ago
Phoenix, Arizona, United States OFFICE KEEPERS LLC Full timeAbout the RoleWe are seeking a Customer Service Team Lead to join our team at Office Keepers LLC. The successful candidate will be responsible for delivering exceptional customer service, leading a team of customer-facing representatives, and driving business growth.The ideal candidate will have 2+ years of experience in customer service or sales, preferably...
-
Customer Service Team Lead
4 weeks ago
Phoenix, Arizona, United States Ulta Beauty Full timeCompany Overview: Ulta Beauty is a leading beauty retailer dedicated to providing an exceptional shopping experience for our guests. Our mission is to make everyone feel beautiful by offering a wide range of high-quality products and services.">Job Summary: As a Customer Service Team Lead at Ulta Beauty, you will play a vital role in ensuring our guests...
-
Customer Service Team Lead
1 week ago
Phoenix, Arizona, United States R.S. Hughes Full timeAt R.S. Hughes Company, Inc., we recognize excellence in not only our products but also in our employees. We strive to maintain the highest standards of quality and professionalism, valuing our team members as valuable assets. Founded in 1954, we are a dynamic distributor of industrial supplies with 49 warehouse sites across the United States and Mexico. Our...
-
Customer Service Team Lead
7 days ago
Phoenix, Arizona, United States Jimmy John's Sandwich Atlas Group AZ3 2500AM1 Full timeJimmy John's Sandwich Atlas Group AZ3 2500AM1 is a dynamic and customer-centric sandwich shop that is dedicated to delivering exceptional service and quality products.The estimated salary for this position is $17.50-$18.00 per hour, plus tips and bonuses, making it an attractive opportunity for individuals seeking a career in the food industry.Job...
-
Customer Service Team Lead
4 weeks ago
Phoenix, Arizona, United States General Logistics Systems Full timeJob OverviewThe General Logistics Systems is seeking a skilled Customer Service Team Lead to take leadership of the Shipper Support team. This role requires excellent communication and interpersonal skills, with a focus on providing a productive and motivating work environment and a high level of customer experience satisfaction.Key ResponsibilitiesPerform...
-
Customer Service Team Lead
2 weeks ago
Phoenix, Arizona, United States Dufry Full timeBecome a Retail Supervisor at Hudson Today!We are seeking experienced Retail Supervisors to join our team at Hudson. As a Retail Supervisor, you will play a key role in driving sales growth, improving customer satisfaction, and developing your team members. In this challenging and rewarding role, you will have the opportunity to work in a dynamic retail...
-
Sales Team Lead
6 days ago
Phoenix, Arizona, United States Hobart Service Full timeOverview of the RoleHobart Service, a leading provider of commercial food equipment solutions, is seeking a highly motivated and results-driven Sales Team Lead to join our team.The successful candidate will be responsible for generating sales within specified territories, cultivating new customers, selling service product agreements, and expanding business...
-
Customer Service Team Lead
1 week ago
Phoenix, Arizona, United States R & M Wholesale LLC Full timeWe are seeking a skilled Customer Service Team Member to join our team at R & M Wholesale LLC. The ideal candidate will possess excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.Job SummaryThis is an exciting opportunity for individuals who enjoy working with customers and resolving issues...
-
Customer Service Team Lead
4 days ago
Phoenix, Arizona, United States Jason's Deli Full timeAt Jason's Deli, we're committed to delivering exceptional customer experiences. As a Restaurant Customer Service Team Member, you'll play a crucial role in ensuring our customers feel valued and satisfied. Your responsibilities will include:">Prioritizing work tasks while anticipating customer needsCoordinating with co-workers to provide seamless...
-
Customer Service Team Lead
4 days ago
Phoenix, Arizona, United States Thomas Cuisine Full timeAbout the JobWe are seeking a skilled Retail Associate to join our team at Thomas Cuisine. The ideal candidate will have six (6) months of previous experience working with the public in a customer service role and extensive cashier experience. Experience with catering, fast food service, prep work, or food handling is also preferred.What's Expected of YouIn...
-
Customer Service Lead
4 days ago
Phoenix, Arizona, United States Del Sol Furniture & Mattress Full timeDel Sol Furniture & MattressWe are seeking a dedicated and proactive bilingual Customer Service Lead to join our team in Central Phoenix.Job SummaryThe ideal candidate will have at least 2 years of experience handling customer service issues within the furniture retail sector. This role requires strong problem-solving skills, excellent communication...
-
Customer Service Lead
3 days ago
Phoenix, Arizona, United States UnitedHealth Group Full timeJob OverviewWe are seeking a skilled Customer Service Lead to join our team at UnitedHealth Group. As a key member of our customer service team, you will be responsible for ensuring quality service for internal and external customers.
-
Customer Service Lead
6 days ago
Phoenix, Arizona, United States Frozen Geckos Inc Full timeFrozen Geckos Inc is a dynamic and fast-paced retail environment where customer satisfaction is paramount. We are seeking a Customer Service Lead to manage our store's customer-facing operations and provide exceptional customer experiences.**Salary:** $55,000 - $70,000 per year, depending on experience**Job Description:**The Customer Service Lead will be...
-
Area Production Lead
3 days ago
Phoenix, Arizona, United States LEAD Staffing Full timeWe're looking for an experienced Area Superintendent to join our team at LEAD Staffing in Phoenix, AZ. In this role, you'll be responsible for overseeing a specific area of the project and ensuring that all work meets high-quality standards.Key ResponsibilitiesLeading and managing a team of craft workersCoordinating subcontractors and suppliersMaintaining...
-
Service Team Lead
1 month ago
Phoenix, Arizona, United States The Rosticceria Full timeJob Title: Service Team LeadWe are currently seeking a skilled Service Team Lead to join our team at The Rosticceria. About the Role:The successful candidate will be responsible for providing exceptional customer service and ensuring that all guests have a memorable dining experience. This includes greeting guests, taking reservations, managing the waiting...
-
Customer Service Representative Team Lead
4 days ago
Phoenix, Arizona, United States ProTeX The PT Xperts Full timeAt ProTeX The PT Xperts, we're committed to building professionals who can help us grow our business. As a key member of our team, you'll have the opportunity to develop your skills and contribute to our success.About the JobWe're looking for a highly skilled and motivated Customer Service Representative to join our team. This is a full-time position that...
-
B2B Customer Care Team Lead
1 week ago
Phoenix, Arizona, United States R.S. Hughes Full timeR.S. Hughes Company, Inc. offers an exciting opportunity for a seasoned Customer Care Supervisor to lead our customer-facing team. As a key member of our operations team, you will be responsible for delivering exceptional customer service, ensuring product availability, and maintaining a safe work environment.About the CompanyWe are a leading distributor of...
-
Customer Focus Team Lead
4 days ago
Phoenix, Arizona, United States Resiliency LLC Full timeAbout the RoleWe are seeking a highly motivated and experienced professional to fill the position of Customer Focus Team Lead at Resiliency LLC. As a key member of our team, you will be responsible for managing customer relationships, driving sales growth, and improving operational efficiency. You will lead the CFT in developing and implementing strategies...
-
Customer Service Expert
3 days ago
Phoenix, Arizona, United States Big Brand Tire & Service Full timeJob OverviewWe are seeking a highly motivated and customer-focused Sales and Service Advisor to join our team at Big Brand Tire & Service.About the RoleThis is an excellent opportunity for individuals who enjoy working in a fast-paced environment, providing exceptional customer service, and recommending products and services to customers. Our ideal candidate...
-
Food Service Team Lead
1 week ago
Phoenix, Arizona, United States Sodexo S A Full timeSalary: $18.00 - $19.00 per hour About the Role: We are seeking a skilled Food Lead Worker to join our team at Sodexo, a leading food services provider. As a key member of our operations team, you will play a critical role in ensuring the smooth delivery of our vibrant menus and providing exceptional customer service.Responsibilities: * Coordinate the...