Service Leader
3 weeks ago
At Chipotle Mexican Grill, we're committed to serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. As a Service Leader, you'll play a critical role in maintaining a positive customer experience by ensuring safe and quality food is prepared and served, and that the restaurant crew is well-trained and provides excellent customer service.
**Key Responsibilities**- Ensure great tasting, high-quality food is served
- Help resolve food quality issues
- Support food safety by ensuring hand washing and glove changes, monitoring time and temperature on the line, and following Daily Food Safety Checklist and food safety policies and procedures
- Help resolve customer incidents and work to ensure positive customer experiences
- Monitor crew breaks, shift changes, shift meetings, and line schedules
- Develop and cross-train all front-of-house crew
- Assist with crew performance reviews
- Develop future Service Leaders
- Assist with miscellaneous office administration duties such as banking, cash handling policies and responsibilities, and office paperwork
- Be able to understand and articulate Chipotle's Food With Integrity philosophy
- Have knowledge and experience of cash handling policies and procedures
- Have knowledge of food safety and health department matters
- Have familiarity with office paperwork
- Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location
- Have a high school diploma
- Have restaurant experience
- Tuition assistance (100% coverage for select degrees or up to $5,250/year)
- Free food (yes, really FREE)
- Medical, dental, and vision insurance
- Digital tips
- Paid time off
- Holiday closures
- Competitive compensation
- Opportunities for advancement (80% of managers started as crew)
The base pay range for this position is $16.65-$18.53, which is also eligible for digital tips. Actual base pay may vary depending on skill level, experience, and/or education. In addition to base pay, Chipotle offers a competitive benefits package. Visit https://www.chipotle.com/careers for more details.
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