Service Leader

3 weeks ago


ChampssurYonne, Bourgogne-Franche-Comté, United States Chipotle Mexican Grill Full time
**About the Role**

At Chipotle Mexican Grill, we're committed to serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. As a Service Leader, you'll play a critical role in maintaining a positive customer experience by ensuring safe and quality food is prepared and served, and that the restaurant crew is well-trained and provides excellent customer service.

**Key Responsibilities**
  • Ensure great tasting, high-quality food is served
  • Help resolve food quality issues
  • Support food safety by ensuring hand washing and glove changes, monitoring time and temperature on the line, and following Daily Food Safety Checklist and food safety policies and procedures
  • Help resolve customer incidents and work to ensure positive customer experiences
  • Monitor crew breaks, shift changes, shift meetings, and line schedules
  • Develop and cross-train all front-of-house crew
  • Assist with crew performance reviews
  • Develop future Service Leaders
  • Assist with miscellaneous office administration duties such as banking, cash handling policies and responsibilities, and office paperwork
**Requirements**
  • Be able to understand and articulate Chipotle's Food With Integrity philosophy
  • Have knowledge and experience of cash handling policies and procedures
  • Have knowledge of food safety and health department matters
  • Have familiarity with office paperwork
  • Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location
  • Have a high school diploma
  • Have restaurant experience
**What We Offer**
  • Tuition assistance (100% coverage for select degrees or up to $5,250/year)
  • Free food (yes, really FREE)
  • Medical, dental, and vision insurance
  • Digital tips
  • Paid time off
  • Holiday closures
  • Competitive compensation
  • Opportunities for advancement (80% of managers started as crew)
**Pay Transparency**

The base pay range for this position is $16.65-$18.53, which is also eligible for digital tips. Actual base pay may vary depending on skill level, experience, and/or education. In addition to base pay, Chipotle offers a competitive benefits package. Visit https://www.chipotle.com/careers for more details.


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