DSW Store Associate Part-Time

2 days ago


ChampssurYonne, Bourgogne-Franche-Comté, United States Designer Brands Full time
Job Summary

The Store Associate provides exceptional customer service to customers shopping in-store and those engaging through omni-channel services. They assess customer needs and provide assistance by executing the company's customer service model, always prioritizing the customer's experience.

Key Responsibilities
  • Assist customers with salesfloor and warehouse functions, including merchandise placement, completing in-store and online customer transactions, and processing incoming shipments.
  • Maintain a neat, clean, and safe environment for customers and colleagues.
  • Receive and process customer feedback, escalating issues to the Customer Experience Leader as needed.
  • Participate in daily team meetings and ongoing training to stay up-to-date on company policies and procedures.
  • Embody the company's values, including We Love What We Do, We Own What We Do, We Do What's Right, and We Belong.
Requirements
  • Availability to meet the needs of the business.
  • Professional, friendly, and customer service-focused attitude.
  • Ability to move with tempo to meet time-bound expectations.
  • Good verbal and written communication skills.
  • Proficiency in using technology to engage with customers (Register, Register Keyboard, iPhone, Calculator).
  • Ability to spend up to 100% of working time standing or walking around the store.
  • Lifting, including the ability to lift up to a maximum of 50 pounds on an occasional to frequent basis.
  • Stoop, kneel, crouch, or crawl on a frequent basis.
About Designer Brands

Designer Brands Inc. is one of North America's largest designers, producers, and retailers of footwear and accessories. We operate a portfolio of retail concepts in over 640 locations under the DSW Designer Shoe Warehouse and the shoe co. brands.

We are committed to empowering our associates and building strong teams poised to disrupt the retail and footwear landscape through positive change. We invest in helping our associates learn, develop, achieve, and grow into strong leaders.

We are dedicated to creating a culture fueled by engagement, excitement, optimism, and fun. We also share a commitment to giving back and community involvement.



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