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Spa Concierge at Luxury Day Spa

2 months ago


Rockville, Maryland, United States The Woodhouse Day Spa - North Bethesda Full time
About The Woodhouse Day Spa - North Bethesda

We are a five-star facility that values our team members and strives for excellence with every guest experience. Our Spa Concierge makes the magic happen by providing the ultimate guest experience and invoking guest delight.

Key Responsibilities
  • Provide personal attention from the moment the guest arrives, ensuring a seamless experience.
  • Educate the guest on the Woodhouse experience, introducing our locker room and amenities.
  • Act as a brand ambassador, ensuring a clean, beautiful atmosphere with the perfect lighting, music, and scent for a memorable experience.
  • Remember the small details that make The Woodhouse special, including the guest's favorite drink, a warm neck wrap, and personal occasions like birthdays and anniversaries.
Employee Perks
  • Competitive Pay and Incentive programs
  • Generous discounts and opportunities to enjoy services and products
  • Woodhouse paid training program
  • Working in a five-star facility
  • Ongoing training opportunities with Woodhouse
Requirements
  • Minimum of 2 years' experience in a customer service role, ideally in spa, hotel, or salon settings.
  • Zenoti software experience is a bonus.
  • Must be reliable with impeccable attention to detail.
  • Friendly, polite, and eager to learn attitude is essential.

We are a company that recognizes, rewards, and celebrates your success. As you excel and grow in your talents, new opportunities will unfold.