Concierge and Receptionist

2 days ago

Rockville, Maryland, United States National Lutheran Communities Services Full time
Be the First Point of Contact

We're seeking a dedicated and detail-oriented Concierge/Receptionist to join our team at National Lutheran Communities & Services. As the friendly face and helpful voice, you'll be the first point of contact for our patients, visitors, and team members.

Key Responsibilities
  • Warmly greet and direct patients, visitors, and team members upon arrival
  • Manage multiple phone lines, answering calls promptly and professionally
  • Check-in patients, verifying and updating their information in our system
  • Maintain a clean, organized, and welcoming reception area
  • Assist with various administrative tasks
  • Provide general information about our community and services
  • Handle patient inquiries and concerns with empathy and professionalism
Requirements
  • High school diploma or equivalent; some college education preferred
  • One-year of experience as administrative support preferred
  • Previous experience in customer service or healthcare reception
  • Excellent verbal and written communication skills
  • Strong organizational abilities and attention to detail
  • Ability to multitask effectively in a fast-paced environment
  • Exceptional multitasking skills without compromising on accuracy
  • Strong problem-solving abilities and a proactive approach to customer service
  • Flexibility to adapt to changing priorities throughout the day
  • Commitment to maintaining confidentiality and professionalism at all times
Benefits
  • Competitive salary
  • Next day pay
  • Up to $4,000 in tuition reimbursement annually
  • Qualified employer for Public Service Loan Forgiveness (PSLF)
  • Earn up to 5 weeks of PTO in your first year
  • 403(B) retirement plan with employer matching
  • Medical, dental, and vision plans
  • Life and disability insurance (employer paid)
  • Pet insurance
  • Team member recognition program
  • Discounted team member meals
  • Opportunities for career development
  • A chance to be part of a company that values inclusion and work-life balance

  • Medical Office Coordinator

    4 weeks ago

    Rockville, Maryland, United States Advanced Dermatology and Cosmetic Surgery Full time

    Medical Receptionist Job Description **About the Role** We are seeking a highly organized and detail-oriented Medical Receptionist to join our team at Advanced Dermatology and Cosmetic Surgery. As a Medical Receptionist, you will be the first point of contact for patients and will play a critical role in ensuring a positive and efficient experience for our...

  • Medical Office Coordinator

    1 month ago

    Rockville, Maryland, United States Advanced Dermatology and Cosmetic Surgery Full time

    Medical Receptionist Job Description **About the Role** We are seeking a highly organized and detail-oriented Medical Receptionist to join our team at Advanced Dermatology and Cosmetic Surgery. As a Medical Receptionist, you will be the first point of contact for patients and will play a critical role in ensuring a positive and efficient experience for our...

  • Healthcare Support Specialist

    2 weeks ago

    Rockville, Maryland, United States Advanced Dermatology and Cosmetic Surgery Full time

    Job Summary:We are seeking a highly organized and detail-oriented Medical Receptionist to join our team at Advanced Dermatology and Cosmetic Surgery. As a Medical Receptionist, you will be the first point of contact for patients and will be responsible for providing exceptional customer service, managing patient records, and ensuring a smooth and efficient...

  • Concierge | Receptionist

    2 weeks ago

    Rockville, United States National Lutheran Communities Services Full time

    Are you a friendly, detail-oriented professional with exceptional customer service skills? Do you thrive in a fast-paced environment where you can make a positive first impression? We're seeking a dedicated Concierge/Receptionist to join our team at The Village at Rockville!At The Village at Rockville, we believe that exceptional care begins with a warm...

  • Concierge | Receptionist

    2 weeks ago

    Rockville, United States National Lutheran Communities Services Full time

    Are you a friendly, detail-oriented professional with exceptional customer service skills? Do you thrive in a fast-paced environment where you can make a positive first impression? We're seeking a dedicated Concierge/Receptionist to join our team at The Village at Rockville! At The Village at Rockville, we believe that exceptional care begins with a warm...

  • Medical Receptionist

    5 months ago

    Rockville, United States Advanced Dermatology and Cosmetic Surgery Full time

    Requirements include: High School level education Knowledge of medical terminology, medical computer programs and insurance policies preferred Type 40 wpm Proficiency in Word and Excel are required The position requires someone who is personable, dependable, and responsible, with excellent organizational as well as verbal and written communication...