Support Staff Supervisor

2 weeks ago

North Dartmouth Dartmouth MA USA, United States Fallon Health Full time
About Fallon Health

Fallon Health is a company that prioritizes its members' needs, providing equitable and high-quality coordinated care. With a strong commitment to member experience, service, and clinical quality, we strive to be the leading provider of government-sponsored health insurance programs in the region.

Job Summary

We are seeking a Support Staff Supervisor to oversee the daily operations of our site-based support staff. This role is responsible for managing supervisory functions, including hiring, training, and disciplinary actions. The ideal candidate will have 3 years of supervisory experience and excellent computer skills, including familiarity with information retrieval, data collection, and word processing.

Key Responsibilities
  • Manage all supervisory functions for site-based support staff, including hiring, training, and disciplinary actions.
  • Complete annual employee evaluations and competencies, and conduct monthly staff meetings.
  • Oversee the intake and enrollment process for prospective enrollees, ensuring that all demographic and other non-clinical information is entered into the EHR and documents are scanned according to established procedures.
  • Function as Transportation Coordinator or oversee a designee to ensure safe and timely transport of all participants to/from the site, home, and appointments.
  • Collect and enter all data related to HPMS reporting, manage the preparation of all claims and invoices, and maintain referrals.
  • Manage memorial donations and communicate with appropriate Fallon Health staff, maintain attendance logs and meeting minutes, and certification logs as requested by Site Director.
  • Ensure that the front-desk/reception area is always staffed while the site is open, manage and maintain appointment scheduling functions, including assisting participants with scheduling outside appointments.
  • Responsible for attending and taking minutes for various meetings, and perform other duties and special projects as assigned.
Qualifications

The ideal candidate will have 3 years of supervisory experience, with experience in a healthcare or insurance setting preferred but not required. Excellent verbal and written communication skills, as well as excellent computer skills, are essential for this role.

Equal Employment Opportunity

Fallon Health provides equal employment opportunities to all employees and applicants for employment, and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

  • Support Staff Supervisor

    2 weeks ago

    North Dartmouth, Dartmouth, MA , USA, United States Fallon Health Full time

    Job Title: Support Staff SupervisorFallon Health is a company that cares about its members and strives to provide high-quality coordinated care. As a Support Staff Supervisor, you will play a crucial role in ensuring the smooth operation of our ElderCare program.Responsibilities:Manage supervisory functions for site-based support staff, including hiring,...

  • Support Staff Supervisor

    2 weeks ago

    Dartmouth, MA , USA, United States Fallon Health Full time

    About Fallon HealthFallon Health is a company that prioritizes its members' needs and provides high-quality coordinated care. As a leading provider of government-sponsored health insurance programs, including Medicare, Medicaid, and PACE, we strive to deliver equitable and compassionate care to our members.Job SummaryWe are seeking a Support Staff Supervisor...

  • Support Staff Supervisor

    1 month ago

    Dartmouth, United States Fallon Health Full time

    Support Staff SupervisorLocation US-MA-DartmouthJob ID 7552# Positions 1Category Administrative/ClericalOverviewAbout us: Fallon Health is a company that cares. We prioritize our members--always-making sure they get the care they need and deserve. Founded in 1977 in Worcester, Massachusetts, we deliver equitable, high-quality coordinated care and are...

  • Support Staff Supervisor

    5 days ago

    South Dartmouth, Massachusetts, United States Fallon Health Full time

    About Fallon Health:Fallon Health is a company that cares. We prioritize our membersalways-making sure they get the care they need and deserve.Our mission is to improve health and inspire hope. We strive to be the leading provider of government-sponsored health insurance programs-including Medicare, Medicaid, and PACE- in the region.Job Summary:This role is...

  • Operations Supervisor

    2 weeks ago

    Dartmouth, United States JCSI Full time

    Operations SupervisorAbout the Company: We are a leading organization in the environmental services sector, providing comprehensive waste management solutions across North America. Our company is known for its commitment to sustainability, customer satisfaction, and employee empowerment. We operate under a decentralized model, encouraging our team members to...

  • Operations Supervisor

    1 week ago

    Dartmouth, United States A Leading Organization in the Environmental Services Sector Full time

    Operations SupervisorAbout the Company: We are a leading organization in the environmental services sector, providing comprehensive waste management solutions across North America. Our company is known for its commitment to sustainability, customer satisfaction, and employee empowerment. We operate under a decentralized model, encouraging our team members to...

  • Restaurant Support Staff

    3 days ago

    South Dartmouth, Massachusetts, United States Sail Loft Full time

    Job DescriptionWe are seeking a diligent and organized individual to join our team as a Server Assistant at The Sail Loft, a neighborhood family restaurant. As a Server Assistant, you will play a crucial role in ensuring the smooth operation of our dining room, supporting our serving staff, and providing exceptional customer service.Key...

  • Patient Experience Liaison

    4 days ago

    North Dartmouth, Dartmouth, MA , USA, United States Boston Children's Hospital Full time

    At Boston Children's Hospital, we're committed to delivering exceptional patient care and creating a welcoming hospital environment that reflects the diversity of our patients and staff. As a Patient Experience Representative, you'll play a vital role in ensuring a positive experience for our patients and families.This role is 100% onsite at our North...

  • Staff Pharmacist FT

    3 weeks ago

    North Dartmouth, United States CVS Health Full time

    Job SummaryAt CVS Health, we're committed to delivering exceptional patient care and improving health outcomes. As a Staff Pharmacist, you'll play a critical role in leading our pharmacy team and driving business growth. Your expertise and passion for pharmacy practice will help us achieve our mission of making healthcare more personal, convenient, and...

  • LPN Staff

    4 weeks ago

    Dartmouth, United States Southcoast Health System Full time

    LPN Staff - Hand SurgerySouthcoast Health is seeking a talented LPN Staff to join our team in Hand Surgery. As a valued member of our healthcare team, you will provide direct patient care, administer medications, and perform procedures in accordance with organizational policies and procedures.ResponsibilitiesProvide direct patient care, including medication...

  • After School Support Specialist

    2 weeks ago

    North Dartmouth, United States Wyndy LLC Full time

    After School Support PositionWe are seeking a dedicated and enthusiastic individual to join our team as an After School Support Specialist. This role will involve providing support to students in a dynamic and engaging environment.Key Responsibilities:Assist with after school programs, providing support to students in a safe and positive...

  • LPN Staff Position

    2 weeks ago

    North Dartmouth, United States SouthCoast Health Full time

    Job Title: LPN Staff Position Overview: Southcoast Health is a not-for-profit, charitable health system with multiple hospitals, clinics, and facilities throughout Southeastern Massachusetts and Rhode Island. We are committed to providing inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to...

  • LPN Staff

    2 weeks ago

    Dartmouth, MA , USA, United States Southcoast Health System Full time

    LPN Staff - Hand SurgerySouthcoast Health is a not-for-profit, charitable health system with multiple hospitals, clinics, and facilities throughout Southeastern Massachusetts and Rhode Island. We are committed to providing inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.About the...

  • RN-Staff Nurse

    3 weeks ago

    Dartmouth, United States SouthCoast Health Full time

    OverviewFind out for yourself why Southcoast Health has been voted 'Best Place to Work' for 6 years in a row! Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it. Southcoast Health is a...

  • LPN Staff Member

    4 weeks ago

    North Dartmouth, United States Southcoast Health System Full time

    Overview:Southcoast Health System is a not-for-profit, charitable health system with multiple hospitals, clinics, and facilities throughout Southeastern Massachusetts and Rhode Island. We are committed to providing inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.We are searching for...

  • Restaurant Support Staff

    1 week ago

    South Dartmouth, Massachusetts, United States Sail Loft Full time

    We are seeking a diligent and organized individual to assist our serving staff at The Sail Loft restaurant.As a server assistant, you will be responsible for maintaining a clean and organized dining area, ensuring that supplies and equipment are clean and well-maintained, and providing excellent customer service.A successful server assistant should be highly...

  • LPN Staff

    1 week ago

    Dartmouth, MA , USA, United States Southcoast Health System Full time

    LPN Staff - Hand Surgery SpecialistSouthcoast Health is seeking a talented LPN Staff to join our Hand Surgery team in Dartmouth, MA. As a key member of our team, you will provide direct patient care, administer medications, and perform procedures in accordance with organizational policies and procedures.Responsibilities:Provide direct patient care, including...

  • After School Support Professional

    2 weeks ago

    North Dartmouth, United States Wyndy LLC Full time

    After School Support PositionWe are seeking a dedicated and enthusiastic individual to join our team as an After School Support position. As a key member of our team, you will play a vital role in providing support to students in a safe and positive environment.Key Responsibilities:Assist with after school programs, providing support to students as...

  • LPN Staff

    2 weeks ago

    Dartmouth, MA , USA, United States Southcoast Health System Full time

    LPN Staff - Hand SurgerySouthcoast Health is a not-for-profit, charitable health system with multiple hospitals, clinics, and facilities throughout Southeastern Massachusetts and Rhode Island. We are committed to providing inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to...

  • LPN Staff

    3 weeks ago

    North Dartmouth, United States Southcoast Health System Full time

    OverviewSouthcoast Health System is a not-for-profit, charitable health system with a strong commitment to its employees, patients, and community. We are seeking a talented Licensed Practical Nurse to join our team.ResponsibilitiesProvide direct patient care, including medication administration, patient and family teaching, and procedures in accordance with...