Client Support Specialist

1 month ago


Cape Charles, United States TTEC Full time

Become an integral part of a vibrant organization and elevate your career within TTEC's esteemed workplace culture. As a Customer Service Representative located in Cape Charles, VA, you will be essential in personalizing business interactions.

Experience a remarkable company atmosphere underscored by employee feedback and our recognition as a Great Place to Work.

Participate in customer interactions and address inquiries at the Chesapeake Bay Bridge Tunnel site in Cape Charles, VA.

Your Responsibilities Include:

  • Managing incoming customer inquiries
  • Performing research to resolve customer issues

Required Qualifications:

  • At least 6 months of experience in customer service
  • High school diploma or equivalent qualification
  • Proven knowledge of products or services
  • Strong computer skills

What We Provide:

  • Ongoing support for your career advancement
  • A welcoming and community-oriented workplace
  • Collaboration with a global team that embodies our core values
  • Competitive starting salary with performance-based incentives
  • Comprehensive benefits package tailored to your position

Discover more about this opportunity on our website.

About Your Role:

Receive continuous training, coaching, and access to a wide range of professional development resources. Your compassionate nature will be key to your success as you assist customers, supported by the TTEC community.

You will work under the guidance of a Team Lead, contributing to the enhancement of customer satisfaction and team accomplishments.



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