Change Management Specialist with Salesforce Expertise
7 days ago
At KMM Technologies, Inc., we are seeking a highly skilled Change Management Specialist with expertise in Salesforce to join our team. As a Change Management Specialist, you will play a critical role in ensuring the successful adoption and implementation of Salesforce solutions across our organization.
Key Responsibilities:- Assess change impact and develop effective change management strategies to minimize user resistance and maximize user engagement.
- Collaborate with cross-functional teams to understand product features, benefits, and user impact to tailor change management activities.
- Design and deliver engaging user education, including training materials, tutorials, webinars, job aids, and FAQs to foster user competence and confidence.
- Lead effective communications that clearly articulate the change, the rationale behind it, and the benefits to the user.
- Measure and report on the effectiveness of change management activities, adjusting strategies as necessary to ensure success.
- Bachelor's degree in business, organization development, or a related field.
- At least 5-7 years of experience working in a technology professional services, product, or consulting environment.
- Change management certification in a best practice change methodology is required; Prosci/ADKAR is preferred.
- Strong understanding of change management principles, methodologies, and tools.
- Proven history of developing and implementing successful change management strategies, including stakeholder engagement, impact analysis, and business readiness in support of enterprise-level process improvement or technology implementation.
- Experience in project/program management approaches, tools, and phases of the project life cycle.
- Experience in higher education domain.
We offer a dynamic work environment, competitive compensation, and opportunities for professional growth and development. If you are a motivated and experienced Change Management Specialist with a passion for Salesforce, we encourage you to apply for this exciting opportunity.
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