Change Management Specialist with Salesforce Expertise

7 days ago


Rockville, Maryland, United States KMM Technologies, Inc. Full time
Job Title: Change Management Specialist with Salesforce Expertise

At KMM Technologies, Inc., we are seeking a highly skilled Change Management Specialist with expertise in Salesforce to join our team. As a Change Management Specialist, you will play a critical role in ensuring the successful adoption and implementation of Salesforce solutions across our organization.

Key Responsibilities:
  • Assess change impact and develop effective change management strategies to minimize user resistance and maximize user engagement.
  • Collaborate with cross-functional teams to understand product features, benefits, and user impact to tailor change management activities.
  • Design and deliver engaging user education, including training materials, tutorials, webinars, job aids, and FAQs to foster user competence and confidence.
  • Lead effective communications that clearly articulate the change, the rationale behind it, and the benefits to the user.
  • Measure and report on the effectiveness of change management activities, adjusting strategies as necessary to ensure success.
Requirements:
  • Bachelor's degree in business, organization development, or a related field.
  • At least 5-7 years of experience working in a technology professional services, product, or consulting environment.
  • Change management certification in a best practice change methodology is required; Prosci/ADKAR is preferred.
  • Strong understanding of change management principles, methodologies, and tools.
  • Proven history of developing and implementing successful change management strategies, including stakeholder engagement, impact analysis, and business readiness in support of enterprise-level process improvement or technology implementation.
Preferred Qualifications:
  • Experience in project/program management approaches, tools, and phases of the project life cycle.
  • Experience in higher education domain.

We offer a dynamic work environment, competitive compensation, and opportunities for professional growth and development. If you are a motivated and experienced Change Management Specialist with a passion for Salesforce, we encourage you to apply for this exciting opportunity.



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