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Customer Service Representative

1 month ago

Woodstock, Virginia, United States Doug Veach - State Farm Agent Full time
Job DescriptionAs a licensed customer service representative with Doug Veach - State Farm Agent, you will become part of a professional office team that feels more like a family than coworkers. By assisting clients with their needs, you will be rewarded with a sense of satisfaction and develop relationships that make you feel good.

We are seeking a dedicated and customer-focused individual to join our team. If you are outgoing, enjoy working with the public, and have a strong work ethic, this may be the career for you.

State Farm agents market only State Farm insurance and financial service products. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.

Responsibilities:
  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service.
  • Maintain a strong work ethic with a total commitment to success each and every day.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Recognize potential needs and offer appropriate solutions.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
Qualifications:
    • Proficient in Spanish and English.
    • Dedicated to customer service.
    • Quick learner.
    • Proactive in problem-solving.
    • Ethical and Honest.
    • Must pass background check and have or obtain applicable licenses.
    • Excellent interpersonal and communication skills - written, verbal and listening.
    • Self-motivated.
    • Ability to work computer functions efficiently and effectively.
    • Ability to work in a team environment and contribute to the success of the team.
    • Ability to multi-task and stay organized.
Benefits:
  • Compensation to be determined based on qualifications and prior experience.
  • Paid time off (vacation and personal/sick days).
  • Retirement plan.