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Community Outreach Coordinator

2 months ago

Wilmington Massachusetts, United States Brookhaven Hospice Full time
About Brookhaven Hospice

We are a leading national provider of hospice care, dedicated to delivering top-quality patient-centric care through our rapidly expanding organization.

Job Summary

We are seeking a self-motivated and passionate Community Liaison to join our dynamic team, servicing North Middlesex and Essex Counties. As a key player in increasing preference for hospice services, you will be responsible for promoting our unique program and services in the community, while growing our census and acting as a positive reflection of our hospice program.

Key Responsibilities
  • Determine primary decision makers and build positive, solid working relationships with members of the medical community and partners.
  • Promote and position Hospice's patient care service through regular visits, illustrating and reflecting the Hospice's quality of care and unique capabilities.
  • Build the brand of the hospice as the preferred hospice provider in our service area, achieving and exceeding agency goals for growth and census management.
  • Secure new referrals, build census, and meet established goals on new and existing, referring physicians; facilities; case managers discharge planners and social workers in hospitals and skilled nursing facilities; and other health care providers.
  • Conduct initial meetings with patients and families, giving an overview of hospice service and philosophy, and obtaining consents for care.
Requirements
  • Bachelor's degree in a related field (additional experience may be substituted for educational requirement).
  • Minimum two (2) years of sales/marketing experience in healthcare (hospice/palliative marketing experience strongly preferred).
  • Prior clinical experience is preferred.
  • Skilled at establishing/maintaining working relationships with key staff, marketing contracts, and clinical staff to ensure thorough understanding of Hospice services.
  • Proven ability to generate and maintain relationships with new and existing accounts, including physicians, healthcare professionals, and community agencies.