Clinical Case Manager
2 weeks ago
Brighton Health Plan Solutions (BHPS) is dedicated to delivering exceptional Case Management services to our clients. The Nurse Case Manager plays a crucial role in overseeing cases and reports directly to the Case Management Manager. This position is responsible for the development and management of the case management program, ensuring effective case management services are provided to our members. Additionally, the Nurse Case Manager is tasked with implementing systems to accurately collect and report program activities and outcomes related to case management.
Key Responsibilities
- Comply with regulatory standards (e.g., ERISA, HIPAA) relevant to Case Management and self-insured clients.
- Employ clinical assessment tools to create tailored care plans for patients.
- Engage with patients, healthcare providers, and DME suppliers to promote favorable health outcomes.
- Inform patients and their families about treatment options, medications, and care objectives.
- Verify insurance coverage for medical expenses.
- Leverage both internal and external resources for effective Case Management.
- Assess the appropriate level of care and resource allocation for complex cases.
- Support discharge planning and evaluate alternative treatment options.
- Maintain precise records of cases to ensure cost-effective care delivery.
- Exhibit compassion, care, and positivity in interactions with clients and colleagues.
- Adhere to BHPS policies and uphold quality assurance standards.
- Participate in quality assurance initiatives.
- Possess relevant licensure(s), specialty certifications, and Case Management Certification.
- A minimum of 2 years of Case Management experience is required, ideally complemented by 4 years of clinical experience.
- Demonstrated proficiency in medical assessment and record review for effective problem-solving and decision-making.
- Ability to independently resolve issues and make critical decisions.
- Strong skills in prioritization, planning, and multitasking.
- Excellent customer service, communication, and organizational abilities.
- Proficient in Microsoft Word, Office, Excel, and familiar with database environments.
- Knowledge of URAC/NCQA standards and experience with Milliman Care Guidelines (MCG) is preferred.
- Bonus: Additional certifications such as Diabetes Educator, Pediatric Nursing, or Gerontological Nursing.
- Current Registered Nurse (RN) license with state licensure; a bachelor's degree is preferred.
At Brighton Health Plan Solutions, LLC, we are committed to enhancing the accessibility and delivery of healthcare. Our culture is diverse and welcoming, emphasizing encouragement, respect, and the promotion of diversity, inclusion, and belonging at every level. We value authenticity and encourage our team members to bring their unique abilities to the workplace.
Brighton Health Plan Solutions collaborates with self-insured employers, Taft-Hartley Trusts, healthcare systems, providers, and other third-party administrators to address the challenges of modern healthcare through our innovative and flexible administration services. Our extensive experience in health plan management, proprietary provider networks, and advanced technology platform enable us to offer customizable solutions that enhance member experiences, improve health outcomes, and help achieve healthcare objectives. Together with our trusted partners, we are redefining the health plan experience, transforming today's challenges into tomorrow's solutions.
Company Mission
To revolutionize the health plan experience by providing outstanding products and services to our partners.
Company Vision
To redefine healthcare quality and value by aligning the incentives of our partners in innovative and impactful ways.
Diversity, Equity, and Inclusion Commitment
At BHPS, we encourage all team members to bring their authentic selves to work, embracing the fullness of their lived experiences. We are dedicated to fostering a culture that prioritizes diversity, inclusion, and a sense of belonging at every level.
- We are an Equal Opportunity Employer.
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