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Guest Services Supervisor

2 months ago

Fargo, North Dakota, United States Best Western Plus Kelly Inn & Suites Fargo Full time
Descripción del Puesto

¿Eres un experto en organización, un extraordinario en servicio al cliente y un gurú en resolución de problemas? Entonces, tenemos la oportunidad perfecta para ti En Best Western Plus Kelly Inn & Suites Fargo, estamos en búsqueda de un Supervisor de Servicios al Huésped para unirse a nuestro equipo en Fargo, ND.

Como Supervisor de Servicios al Huésped, serás el primer punto de contacto para nuestros visitantes, asegurando que su experiencia en nuestro hotel sea excepcional.

Tu responsabilidad incluirá la supervisión de las operaciones diarias de la recepción, gestionando reservas, realizando el check-in y check-out de los huéspedes, y atendiendo cualquier consulta o inquietud con gracia y eficiencia.

Además, serás responsable de capacitar y supervisar a un equipo de agentes de recepción, garantizando que siempre se brinde un servicio de alta calidad.

Responsabilidades adicionales:

  • Administrar tareas administrativas del hotel, incluyendo la gestión de presupuestos.
  • Implementar políticas y procedimientos para asegurar un funcionamiento fluido.
  • Colaborar con otros departamentos para optimizar las operaciones del hotel.

Si eres un maestro en la multitarea, un campeón de la comunicación y un profesional en la resolución de problemas, queremos conocerte. Únete a nuestro equipo en Best Western Plus Kelly Inn & Suites Fargo, donde creemos en ofrecer a nuestros huéspedes una cálida bienvenida, una estancia confortable y recuerdos inolvidables.

Acerca de Best Western Plus Kelly Inn & Suites Fargo

En Best Western, creemos que viajar debería ser fácil y sin estrés, por eso nos esforzamos por proporcionar a nuestros huéspedes un hogar lejos de casa.

Nuestro hotel en Fargo, ND, ofrece habitaciones amplias y cómodas, modernas comodidades y un servicio amable que te hará sentir como un VIP.