Guest Services Supervisor

2 weeks ago


Fargo, North Dakota, United States Hornbacher's Full time
Job Title: Guest Service Manager

Hornbacher's is seeking a highly skilled Guest Service Manager to join our team at our Gateway West location. As a key member of our front-end team, you will be responsible for providing exceptional guest service while maintaining high standards of front-end operations.

Key Responsibilities:
  • Supervise and direct the front-end team to ensure excellent guest service and high standards of front-end operations.
  • Assist the Sr. Guest Services Manager with various tasks, including bookkeeping, guest services, self-check-outs, regular checkouts, bagging area, parcel pickup, cart room, click and collect, and parking lot areas.
  • Develop and implement strategies to improve guest satisfaction and front-end operations.
Requirements:
  • Passion for providing exceptional guest service and maintaining high standards of front-end operations.
  • Strong leadership and supervisory skills.
  • Ability to work effectively in a fast-paced environment.

Hornbacher's is an equal opportunity and affirmative action employer. If you are a motivated and customer-focused individual who is passionate about providing exceptional guest service, we encourage you to apply online at www.hornbachers.com.



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