Healthcare Support Professional

6 days ago

Benton Harbor, Michigan, United States WellNow Full time
Overview:
At WellNow Urgent Care, we strive to create an environment that fosters meaningful work and growth opportunities for our colleagues. We achieve this by investing in our team members and providing a comprehensive benefits package, including numerous continuing education options.

Our organization has over 170 locations across New York, Illinois, Indiana, Michigan, Pennsylvania, and we continue to expand. This means our employees can transfer facilities within our served markets, allowing for career advancement and professional development.

We are committed to delivering exceptional patient care by adding talented healthcare professionals to our team.

Salary:
The estimated salary for this position is $18 per hour, with opportunities for competitive compensation based on performance and productivity.

Responsibilities:
We are seeking a Healthcare Support Professional who will be responsible for the following tasks:

* Taking patient history and obtaining vital signs
* Performing basic testing or screenings such as vision, audio, urine drug screens, breath alcohol, EKGs, pulmonary function testing
* Conducting phlebotomy for laboratory sample collection
* Accurately completing paperwork and computer work for lab tests ordered on blood, urine, tissue, and culture samples
* Performing point-of-care testing such as strep, mono, glucose, influenza, Urine pregnancy, Urinalysis, blood glucose levels
* Ensuring sterile technique, instrument cleaning, and sterilization, proper use of the autoclave
* Scheduling and coordinating necessary records for ancillary care
* Assisting providers with exams and testing (pelvic exams, eye irrigations, ear irrigations, I & D's, and splinting/ortho-glass preparation)
* Maintaining confidentiality with all patient information (HIPAA)
* Ensuring equipment is in working order
* Logging laboratory procedures when completed, processing related paperwork using computer equipment as directed
* Maintaining examination rooms and stocking necessary medical supplies

Required Skills and Qualifications:
To be successful in this role, you should have the following skills and qualifications:

* High school degree or equivalent
* Ability to identify equipment problems and correct or notify the team leader
* Ability to apply written instructions and standardized work practices
* Ability to establish and maintain effective relationships with staff, patients, and families
* Physical ability to withstand demands: standing, walking, stooping, and bending; moving equipment and transferring patients
* Computer knowledge and skills, able to register patients on the computer in a timely manner
* Up-to-date on injections and provide documentation, as per OSHA guidelines
* Ability to complete and maintain CPR certification
* Excellent listening and note-taking skills
* Basic computer skills, including Electronic Medical Records (EMR) usage
* Strong communication skills, including grammatical, spelling, and verbal abilities
* Detail-oriented with proven ability to work effectively under conditions requiring accuracy
* Capable of working well on a team
* Friendly and customer service-oriented
* Ability to manage high call volume

Benefits:
As a Healthcare Support Professional at WellNow Urgent Care, you will enjoy the following benefits:

* Competitive salary
* Comprehensive benefits package
* Continuing education opportunities
* Medical benefits, including vision coverage, FSA/HSA options, and prescription drug coverage
* 401(k) plan with company match for future financial security
* Free urgent care visits for you and your immediate family members
* Scrubs provided for a professional and comfortable work environment
* Opportunities for promotional growth as we continue to expand our presence
* Monthly bonus based on performance and productivity

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